NuMark Credit Union is highly regarded by its members for its friendly and helpful staff, particularly at the Crest Hill branch. Customers praise the tellers for their politeness, smiles, and welcoming attitude, with many noting consistent positive interactions over years of membership. The staff are described as always answering questions thoroughly and providing excellent customer service, whether through in-branch visits or at the call center. Members have had successful experiences with various banking needs, including opening accounts, such as Money Market, High Yield Checking, and CDs, as well as obtaining loans and credit. The branch staff are appreciated for taking extra time to explain banking processes and assist with significant transactions, like large purchases or first paycheck deposits for young members. Additionally, the credit union is recognized for small gestures that make members feel valued, such as displaying personal numbers on their sign. Overall, NuMark Credit Union receives strong praise for its caring staff, good service, and the positive experiences of its long-term members, making it a trusted financial partner for many.
We love NuMark Credit Union! We have all of our accounts there. We use the Crest Hill branch for everything. We have our mortgage through them and have had a great experience through the whole refinance process. All the tellers are very friendly and pleasant to interact with. I recommend NuMark to everyone!
February 2025
Only complaint is their hours. I'm at work when they open, and can't get there before they close
July 2022
Came in this morning with my son to deposit his first paycheck and to get a debt card. This was such a huge deal for him. I want to say thank to your head bank teller for taking the time to explain everything to him. She really went above and beyond with him! Thank you for the great service!
