NuMark Credit Union is highly regarded by its members for its friendly and helpful staff, particularly at the Crest Hill branch. Customers praise the tellers for their politeness, smiles, and welcoming attitude, with many noting consistent positive interactions over years of membership. The staff are described as always answering questions thoroughly and providing excellent customer service, whether through in-branch visits or at the call center. Members have had successful experiences with various banking needs, including opening accounts, such as Money Market, High Yield Checking, and CDs, as well as obtaining loans and credit. The branch staff are appreciated for taking extra time to explain banking processes and assist with significant transactions, like large purchases or first paycheck deposits for young members. Additionally, the credit union is recognized for small gestures that make members feel valued, such as displaying personal numbers on their sign. Overall, NuMark Credit Union receives strong praise for its caring staff, good service, and the positive experiences of its long-term members, making it a trusted financial partner for many.
Long-term client and its way better than commercial banks.
April 2026
Quiet fast friendly environment although we haven't had my account very long so we are looking forward to taking part of additional member benefits and services very soon.
February 2026
Susan was our loan officer for purchasing our first home. This woman preformed miracles. She’s exactly who you want on your team! I could not recommend her more!!! Thank you again Susan and NuMark!
