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“This place is amazing! I reached out and received a response immediately. Was able to make a same day appointment on a Monday to have my alteration ready by Wednesday. The support I was given regarding accessories was perfect. I also purchased two items before walking out the door. I highly recommend Alterations by Emma!”
“What a lovely place! This boutique has a wide variety of pieces and styles to choose from. Their prices are very fair as well. Cyndy was so helpful! She helped us find different styles and sizes as we needed. I would highly recommend a visit here, you will be happy you did!”
“Peaches Boutique is amazing! They have such a huge selection of beautiful dresses, and I always find something unique that stands out. The staff is so sweet and helpful, they really make the whole experience fun and easy. Every time I wear a dress from Peaches, I get endless compliments — it’s definitely my go-to place for special events!”
“The Juncture is a great addition to Joliet! They have an amazing eye for vintage casual wear and some rare pieces at great prices. Definitely worth a stop if you're an out of towner and a collector.”
“I received my order, but it wasn’t quite what I needed for work. I returned it and got a refund. For the record the belt was fine quality Inn made really nice.”
“I mean it's Hot Topic, if you know them you know. Good variety of goods but larger sizes are hard to find or non-existent. One last thing, if they are busy it can be a challenge to get around the store so if you like more of a personal space around you, then try when they are slower”
“Just left Buckle with my son and he ended up finding everything he needed there despite looking in several stores. Julian helped him find some jeans and was especially awesome, explaining differences between a few pairs and really helping make that final selection. Bailey was also very helpful, coming to lend an additional hand. Best customer service I have seen in a long while from start to finish. My son just added this store to his regulars.”
“This boutique is so charming and has THE best styles. Jennifer was great to talk with and extremely helpful. J. Joho Boutique is a shinning star to downtown Plainfield! Stop in, you’ll absolutely find something you love!”
“So happy I stumbled across the Zumiez in the Joliet mall today… I found lots of great things for my boyfriend for Valentine’s Day. The customer Service was immaculate they asked what brand I was looking for and size and found me 3 shirts that I loved and purchased, thanks to their help!!!”
“Great experience!Listen, it was my first time shopping in this location and my first time trying on items at any location. The woman asked me my name and I told her. I wondered why she asked( low key thought I was Karen'd) as I tried on the clothing. Then, I became distracted by the shirt being too big ( look who went down a size ?). Then, I left out the changing room to get a smaller size shirt. I was in a rush to get back to the fitting room before someone else went in. On my way rushing back, I saw my name on the fitting room door?. That is why she asked me. I felt so bad! This is amazing! That is considered my fitting room until I am done! Shut up and close the front door!!!! I was able to take my time to see how each item fitted and change them out without rush. ?.”
9AM - 10PM
2510 S Rte 59, Plainfield
Womens Clothing
“Shout out to Jen C who was so helpful tonight with me. I needed her help twice at the register and because she was so nice to me, I felt comfortable also asking her for some advice about a purchase I made at this Kohl’s eight months ago. She is awesome and so is her laugh. Give this lady a raise - we need more customer service like what she gave me tonight!”
“I was very skinny before I had a baby a while back, and I have struggled to lose the weight since giving birth. I do not care about the number on the scale or on my clothes, but to say going from a size 2-4 to a 16 hasn’t been jarring would be a lie. Nothing is made to look flattering in my body type. I’d never heard of Torrid until I wondered in a few days ago. I was overwhelmed and didn’t know how to shop for things that will flatter my new body shape when the employee working that day, Dawn, asked if I needed help. This SAINT of a woman watched me burst into tears as I explained my situation before helping me determine my correct size and find things that look nice on me. She made sure I felt comfortable and I couldn’t be more appreciative ❤️”
“It's Old Navy. The shelves are stocked with clothing stacked neatly. Associates are not pushy and forever helpful. Fitting rooms are are managed well. They keep up with keeping it clear and managing the return to floor items is efficiently processed. The cashwrap is manned well so the line I was on moved along to my satisfaction.
They did ask to open a branded CC account so you decline, as most do, and move it along. Got my return to shop incentive coupon for the following week and left with a full bag and smile. Good experience. This store is a 5!”
“I don’t know what’s changed about this store, but compared to when I visited a few months ago, it’s completely and totally improved! The staff was friendly & answered my questions with enthusiasm; and it’s MUCH cleaner and more organized. Definitely will be back again :)”
“The JCPenny staff were great. The store seemed to have a decent amount of inventory on their sales floor for a consumer to find. We needed to find a suit for my son, and we did make a purchase.”
9:30AM - 9:30PM
2805 Plainfield Rd, Joliet
Womens Clothing
“This was my first time in this Ross location and it didn't disappoint! I found Easter shoes for myself and my daughter. Plus matching shirts for my son's, a pair of Summer sandals, something for home decor, our Morkie pup and snacks lol
So happy we stopped in and completed most of our list. I can always count on Ross for great beauty and hair care finds to at great prices
Keep the awesome finds coming Ross and I will definitely be back!!!
This is the Joliet location in the plaza with 5 Below and Target”
9:30AM - 10PM
475 E Lincoln Hwy, New Lenox
Womens Clothing
“The Ross had some nice Jewelry ?? and the staff who rung us out was super friendly, helpful, and despite the long line at the cashier lane…she managed to get the jewelry and ring us out at an efficient manner. It seemed like she was the only employee in the store. I hope ? Ross appreciates her as the employee of the month.
We didn’t find that much of a selection in their clothes or candles ?️ section. I don’t know if it was just the wrong day of the week, they just didn’t have that much to go through.
Thank you for your hard working staff ❤️”
“This location had a beautiful selection of clothing as well as shoes and accessories! It was clean and the store associate was pleasant and attentive! This store in my opinion beats the store in Naperville IL. By a great margin!!”
“Love Lemont kohls. Great products nice staff. They need to put returns back in the back to speed up the check out line again. There is usually a wait line in the front.”
“I ordered the wrong size sweaters online and needed to exchange them. Hannah greeted me when I walked in and helped me with everything! I got to try on the next size, which was a perfect fit. She found exact matches for 2 items and ordered the third, as it wasn't in stock at this particular store. She was very fast and friendly. The other associate was also nice, and the store was clean and organized. I will be a repeat customer for sure! Thanks for such a pleasant shopping experience!”
8:30AM - 7:30PM
657 Collins St, Joliet
Womens Clothing
“Marissa at the Cologne and Perfumes Section is an excellent person with great Customer Service skills she was attentive and very helpful she helped me pick out the perfect cologne for my son… More employees like Marissa are needed.”
“I want to give a big, warm shout-out to Ebony - she’s an absolute amazing asset to your team!
She effortlessly displayed patience, kindness, understanding and calmness during an Amazon return glitch and treated my situation with undivided attention and urgency.
Ebony went the extra mile and brought out a dolly full of boxes of Amazon returns so we could locate my item. She went thru several boxes until it was located.
Thank you, Ebony for going above and beyond and for making this stressful situation less intimidating.”
9:30AM - 9:30PM
1470 N Larkin Ave, Joliet
Womens Clothing
“I like Ross because they have a lot of good thing s for a great price, the shelves were decently stocked. I found a lot of Christmas gifts. but the one thing with Ross is that they never have enough cashiers. eventually I got in line a cashier. I went to to say hello but she was annoyed that I had fragile things and absolutely refused to wrap them or put them with pillows I purchased. she seemed very irritated that she had to to use one thin bag to put my item in separate that was breakable. I wasn't going to sit there and argue. she had absolutely no desire to be careful packing the glass items that I purchased. It was like I was putting her out. some of the customer service I've received at Ross before has been good but most of the time the service is like this. I still like the store but I wish the employees would be a little bit more helpful.”
“Just want to give a shout out to the team that had to work late on XMas Eve. Forgot some clothing items when traveling and this was the only store open. I know that it probably stunk to be open so late, but thank you to those that were there.”
“My go to when I need to grab something quick to wear out and don't want to pay a lot. I usually head straight to the shoes as they have a great selection for $20-$40”
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“Excellent customer service always smile on their face. Welcome you into the store. Give them all a promotion race. It's and I'm always happy to come here to shop and to sell my clothes. Thank you very much, Kim Pennington.”