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September 2025 by Raul Ontiveros
Someone recommended this shop and I am so glad they did. Robert has the knowledge and experience when it comes to suspension work.
His work ethic and ability is outstanding. Highly recommend this Shop.
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September 2025 by World Needsprayers
đ. You could have easily called me back and explained all of this when I picked the vehicle up instead of responding in such a rude and dismissive way here. The attitude is nasty and unprofessional. I truly hope CEDA reviews all client experiences at this shop so they wonât keep sending people here. No matter who covers the bill, every client deserves to be treated with basic courtesy and respect. I called and emailed many timesâwhy not just tell me this directly then? And the tires you put on is as worst as the first tires. I hate shops where you can't see whats going on
đ¨ Warning to Others đ¨
CEDA used to have a long list of repair shops, but now that list is cut down to just a fewâand itâs not hard to see why. Some of these shops donât treat clients right, knowing CEDA takes a while to pay, and then they cut corners or give nasty attitudes. Thatâs no excuse. No matter who pays the bill, every client deserves respect and proper repairs. If youâre sent here through CEDA, be careful and ask questionsâdonât just trust the shop to do the right thing.
Ceda paid $2,500 for repairs on my vehicle. Unfortunately, the car still rides poorly, and my tires now lose air 2â3 times a day. The suspension doesnât feel fixed at all, and the only improvement I can see is the brakes.
Ceda is a great program that truly helps people with car repairs, but I feel that some repair shops may be taking advantage of Ceda clients by charging a lot yet doing incomplete work. Before these repairs, I never had this constant issue with my tires, and now Iâm stopping every day to put air in them.
Overall, my car basically drives the same as before the repairs, and Iâm very disappointed with the quality of service.
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July 2025 by Sherry
They have had my car since april. Fixed the problem but caused more problems and wont let me get it untill ceda pays them. The over charged ceda the max that i was allowed and now its broke again under there hands and I cant get my car back yet. Plus they dont answer the phone or call back. They were supposed to look at it last week but didnt. Holiday week take the whole weekend off. So dont take your car there near a holiday. And if theres an emergency of any kind the whole shop closes. Ceda needs to get them off there list.
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May 2025 by Kyle G
I 100% would recommend Alpha, service was fast and Rob is extremely knowledgeable.
Iâm very happy I chose them for my lift kit and will definitely be going back.
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February 2025 by Teneils
Very good customer service đ
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August 2024 by Cheretha Gaston
Robert and his wife were absolutely AMAZING!! From making my appointment, to explaining in great detail, everything that was wrong with my car and the best possible routes to address them! I would absolutely recommend them to all of my family and friends.
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July 2024 by Leonidas M.
Went in for a Rough Country 3 1/2â lift kit on my Taco. Robert convinced me to get the vertex set up. World a difference from my Old Man Emu set up. I also notice a lot of people doing double takes so my flex is on point. Thanks Robert! Iâll be back.
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July 2024 by Megan Wood
They are courteous, helpful, caring, knowledgeable and reasonably priced. I bring my Jeep Patriot in and I'm taken good care of by everyone at the shop everytime. Always a wonderful experience!
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May 2024 by Johnny Lally
I recently had the pleasure of getting my Amp Research Power Steps installed by the team at Alpha Auto, and I must say, I am thoroughly impressed with the service and quality of their work.
From the moment I walked into their shop, I was greeted with professionalism and enthusiasm. The staff at Alpha Auto took the time to listen to my needs and provided expert advice on the best options for my vehicle. Their knowledge and attention to detail instilled confidence in me right from the start.
The installation process was smooth and efficient. The technicians at Alpha Auto demonstrated their expertise and precision in handling the installation, ensuring that every component was installed correctly and securely. They even took the time to explain the functionality of the Power Steps and offered helpful maintenance tips to ensure optimal performance.
Moreover, the quality of the installation work exceeded my expectations. The Power Steps seamlessly integrate with my vehicle, enhancing both its appearance and functionality. Not only do they provide convenient access to my vehicle, but they also add a touch of sophistication to its overall look.
Overall, I couldnât be happier with the service I received from Alpha Auto. Their professionalism, expertise, and attention to detail truly set them apart. I highly recommend Alpha Auto to anyone in need of automotive upgrades or installations. They have certainly earned my trust and future business.
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April 2024 by LEE R.
This is the only place I would ever take my car to for suspension work, Mr. Robert is trustworthy and does a excellent job. I have no complaints thus far.
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February 2024 by marcus darby
Straight forward mechanic no pressure selling. He will inform you and make you aware so that you can make a decision. Any issues I've had he's told me to bring it in took a look at it and provided detailed information before repair. I would suggest this business to all in need of repair.
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February 2024 by Elizabeth Ayon
I found Alpha Auto Repair in CRESTWOOD we are new to this area and I needed to find a good mechanic. I had a problem with my car and I went in so they can check my car out to see what the problem was. I was so happy to find out that they worked with my current insurance car shield, I have an old car but itâs under warranty with them and I was so happy to find out that they worked with my insurance He promised my car by Thursday I had it done by Wednesday afternoon. I am one happy customer I recommend this mechanic shop to everyone in the area. Itâs a good hidden Gem here in CRESTWOOD . Made Me Feel like family I am so happy with their service and my car is running great thank you Robert Lucy, and Lisa .
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January 2024 by Tim Dearborn
As a first-time customer, I was very pleased with Alpha Auto. They expertly diagnosed a fixed a wheel issue that my 4x4 truck had. They were skilled, knowledgable, friendly, and their rates were very reasonable. I will definitely be returning, and already have a routine maintenance appointment scheduled for my recently lifted Tacoma.
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December 2023 by Derick Eshelman
Friendly staff and excellent work. Truck rides better than it ever has. If you need work done you can't go wrong letting them take care of you.
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November 2023 by Eric Steele
Rob was by far the best I've talked to in the 4x4 shops in the Chicago land area. He turned my brand-new 2023 GMC in to a beast. He took the time to sit down and go over several ideas I had and told me the right way to do things. His shop did great quality work in only a couple days time. I highly recommend Rob to anyone that asks. Thank you Rob and crew for turning my vision into a reality.Services: Tires