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September 2023 by A_ L_
Opened my account when it was first Midwest and I had no problems. But when it switched to Old National Bank this place gave me nothing but problems. I’m closing my three accounts that have here.
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May 2023 by Moe Odeh
Worst branch ever because of this branch team I'm closing my business and personal account.
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April 2023 by Mohamad Ibrahim
Zero star bank. This bank is the worst beware this place is trash, don’t open an account I wouldn’t put a dime in this bank. They made a mistake so they close my account. Nice. I never new when an employee makes mistakes they close your account with out telling you. This place is a joke. I gave them the benefit of the doubt after reading the reviews. BEWARE DON’T WASTE YOUR TIME.
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April 2023 by Yolanda Willis
Horrible bank very deceptive. Many hidden fees. Horrible customer service too.
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February 2023 by Susan Rack
Bank was in chaos the first few weeks, however, much much better now. Have patience. There's a lot going , both in the world, and right here!
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November 2022 by Maybe Someone
Horrible service too long of wait times no matter if you drive thru or walk in absolutely ridiculous.
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November 2022 by Nicole Guajardo
The worst bank and the slowest bank ever!!! These people don’t care for there consumers nor how long you been a customer with the bank. Closed my business account that I had for 20+ and went to chase. Guess what, with the amount in my account, I’m able to get cashiers checks for FREE with chase. Happy customer now.
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November 2022 by Nicole Cervantez
The worst bank and the slowest bank ever!!! These people don’t care for there consumers nor how long you been a customer with the bank. Closed my business account that I had for 20+ and went to chase. Guess what, with the amount in my account, I’m able to get cashiers checks for FREE with chase. Happy customer now.
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October 2022 by The Shovel
After all the complaints and complications from the midlothian branch I was considering moving over to the crestwood branch. Evidently the old national bank mantra is universally bad. Looks like I'll have to move to chase after 26 years with first Midwest. I wish I could call the ceo of this unfortunate company. Ruined the neighborhood bank. Never witnessed a buyout go so bad so fast. You expect changes but not a complete breakdown in customer service and ethics.
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October 2022 by John Flanagan
Terrible experience, slow and unprofessional
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August 2022 by Ms. Hobson
ABSOLUTELY HORRIBLE! 38 minute wait to activate card. Unable to create an online account. Too many MAJOR issues with the merger. Bills late due to inability to create an online account for several days.
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July 2022 by Juanito
Closed my account and went to chase. It’s ridiculous how long you got to wait and get locked out of your accounts
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July 2022 by theofficial_rick Webster
Nice people.
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December 2021 by Ron Nigro
Drive thru is awful. Need more tellers
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August 2021 by Eric
This bank really needs a new set of bankers. They continually forget how to do things and make mistakes. Something that takes 5 min ends up being 40 minutes here.