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“I am very satisfied with the excellent service at Crestwood T-Mobile store today Dec 1 2025 . I traded my phone in and the whole process was very fast and easy. The staff was helpful, professional, and made everything simple. I highly recommend them for great customer service!”
“Women staff are very helpful to help you pay bills in a quick manner. Came in during lunch hours and was still helped by a young lady on her lunch break. ? she deserves a raise for handeling my customer service issue because i know how busy it gets up north ?⌚️??”
“Diego was the most helpful in helping me with setting up internet, new phone and installation of several new apps. His time, patience and knowledge was the best customer support I have received in a very long time.”
“Marco's really helped me out with getting a new phone. Even hooked it up with alil something extra. One of the best Boost Mobiles around. Waited on really quick, and not in the store for long at all.”
“I stopped by the Verizon store on 87th and had the BEST experience with Russell. He helped me set up my home internet and explained everything to me so clearly — literally like I was two, in the best way possible! ? He was patient, knowledgeable, and made sure I understood every single step without ever making me feel rushed (on Black Friday).
You can tell he really cares about customers and takes pride in his work. The service I received was top notch from start to finish. If you need a reliable, friendly, and professional Verizon rep, Russell on 87th is definitely your guy. Highly recommend!”
“Great Service! Came in for a upgrade and they helped me with every question I had, the workers were polite and there managers were as well! Would come here again for my next upgrade!”
“I called in the morning saying that I was out of Internet service, And a gentleman named Cornell Looked up my address to make sure T-Mobile was available where I live. I went to the store. He was very helpful very nice and I walked out with my modem for Internet and it was very easy to set up and I’m thoroughly happy!!!”
“I had a great experience with be the two ladies in the story the other day. They worked on getting me set up with two new phones and lines along with great discounts. They also took their time to explain all the details about the purchase and even transferred all my data correctly to the new phone without being ask. Great customer service and great personalities.”
“This particular location has always proven to be knowledgeable and treated me exceptionally well. Kendra and her team with Adrian Braziel deserving Honorable mention are always attentive while simultaneously multi-tasking!”
“Man, this location really is the best. The entire staff is super cool and knowledgeable. They far exceeded what I expected from T-Mobile's customer service. I will not go to another location. I really can't say enough. Jorge helped us today and it felt like we were hanging out with family. Again though, the entire staff is really good.”
“I visited T-Mobile's store in Countryside, IL with my Samsung Galaxy 813. I had unknowingly changed my PIN, and was locked out of my phone. There was no way to unlock it, so I had to purchase a new Galaxy 816. My sales representative, Mercedes, was very patient and helpful, as she took me through the process of purchasing and activating my new phone. I could not be anymore satisfied with her service and will continue to visit your store for any needs that may arise in the future. Thank you so much!”
“Great internet and great service overall. I’ve been a client for 5+ years and have received such great care. Apps Corp has been assisting me with all my needs and more recently with some web design. I’m grateful for how helpful they’ve been and how reliable my internet is. If you’re thinking about switching providers, DO IT. You won’t be disappointed.”
“Keara Zayvian their service was wonderful and they was quick and very knowledgeable about what was happening with my phone. I will recommend this store to family and friends. Thank you.”
“Wow,J, the man ,and thus far one of the best services provided by an employee .Was very welcoming,informative, and professional. Would recommend to others...J,u the man! THANKS!??”
“My boyfriend and I wanted to get into a plan together. We first went to the T-Mobile in palos heights off of 127th and had a very crappy experience with a man named “Ali” who said we would walk out with phones that day, who lacked great customer service, didn’t give us a run down of our plan, didn’t explain the promotions and who was very rude. Ali didn’t know what he was doing or talking about .. long story short we raced over to the T-Mobile in Chicago ridge and Xavier helped us out. Now let me tell you we should’ve went to Chicago ridge T-Mobile all along. Xavier was very kind, explained our plan and promotions we were eligible for, he even had us there 30 mins after close bc my boyfriend and I came literally ten minutes before the mall closed. So if you go to this T-Mobile go to XAVIER. Xavier was very knowledgeable, quick and the definition of great customer service!!”
“Yes, I I'm here at timt mobile in the store with Martha today.And she'll taken care of me and she have an excellent job because my bill was behind falling went on and she helped me get straight out, she really got me together because I couldn't afford to be a quarter to the dates that y'all had set up for me.But thanks to martha , she got me together , and I appreciate it so very much”
“Fantastic customer service from Nelly, she was super helpful and patient, I wasn't quite sure which phone to choose but she helped me make the decision and I love my brand new phone. I will be coming back with friends and family.”
“I want to express my sincerest gratitude to Brandon W. for highly exceeding my expectations! He went above and beyond to make sure that my questions were answered thoroughly and that I was well taken care of! Whenever the service is this good and thorough, I don't mind waiting one bit. I appreciate Brandon for taking his time to ensure I was completely satisfied with my purchases and understood my options. It was so refreshing not being sold to. He really cares about doing what's right for the customer, not just sales. I highly recommend!”
“I had the best experience at Boost Mobile thanks to Jay! From the moment I walked in, he was welcoming, patient, and incredibly knowledgeable. He listened carefully to what I needed, helped me find the perfect phone, and gave me an amazing deal without trying to upsell or push anything I didn’t need. Jay is honest, respectful, and truly looks out for his customers — you can tell he takes pride in his work and genuinely wants to help people. He made the entire process smooth, transparent, and even enjoyable. I left feeling confident in my purchase and grateful for his outstanding service.”
“As soon as we walked into the store we were acknowledged. The reps greeted us and said they will be with us soon. They were kind and attentive to our concerns. This was a pleasant experience.”
“I went here for account problems. The provider was able to assist me with reestablishing the account and address the issue. I was glad to have a person who knew their job.”
“The employees are very knowledgeable. Took their time with me. Not all Metro stores are good. This one is by far one of their best stores. Thanks for all your help.”
“I have been a business customer of Urban Communications since the late 90's. Their customer service is outstanding, not to mention the quality of their internet service and email hosting. As a business, I cannot be without internet service. I think we've only had two interruptions in 20+ years of service, and they we're over immediately to resolve the issues. Thanks Urban (urbancom.net) for the phenomenal service!”
10:00 AM - 8:00 PM
15896 South La Grange Road, Orland Park
Internet Service Providers
“I went to have fiber installed in a new second home near our family. Wireless customers are supposed to get a monthly discount on new fiber installation. I was denied because our existing wireless service is registered at a different address. I reminded them about AT&Ts pledge that existing and new customers are treated the same. Tiffany assisted me. She understood my point and persisted in pursuing my claim until I was satisfied. Tiffany was an excellent customer advocate who is experienced and knowledgeable. What could have been a bad experience became positive. Thank you Tiffany!!”
“Yesterday I came in to finance a phone and staff Liz and Janley did a tremendous job of helping me. I wasn’t able to do what I wanted but, Liz made sure I didn’t leave the store disappointed. I don’t know where this stigma comes from that this store only helps Hispanics, but whatever was said it’s false. I was shown the same respect and help just as the other Hispanics who I was in there with. I left around 9 and they closed at 8. Liz and a gentleman waited patiently until the phone I wanted was set up and ready to go for me. Any other T mobile would’ve kicked me out or refuse to help like they have done me before. I had an amazing experience at this T mobile and I will be going to this one from now on. So if you’re Black , White , Blue , Green , Asian, Hispanic, I promise you they don’t care. there here to satisfy their customers. This store did just that. THANK YOU JANLEY AND LIZZZZ.”
“My experience in this location was very pleasant Alex did a great job. He answered all of my question's he made sure that everything went well I highly Recommend South Kedzie location everyone is super friendly and professional thank you T-Mobile.”
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“Kayla Walker took care of me while at the store. She is so proffesional, yet personable, and a joy to do buisness with. She is well educated and easy to talk to. She found some outdated settings and corrected them for me. I am 100% pleased with her and totally satisfied. Thank you Kayla for an enjoyable visit to your store.”