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December 2023 by James Kennedy
Really easy and smooth to get started and a good price
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September 2023 by Arran Yartz
I had rented the biggest storage unit they had. Got it last year sometime. It was a pull-through. It was okay at first but it leaked water. I was aware and okay with it if I didn’t need to move. I wasn’t storing any boxes so no big deal. A little while after that they decided to do construction to build more units. The construction company made it a living hell to get into the storage facility. Meanwhile every time I’m there my vehicle would get dirty. A couple months ago one of the doors of my storage unit broke. They NEVER sent anyone out. Fast forward a couple weeks and the other door broke when I NEEDED to get in. Finally they sent someone over to fix it. Recently they raised the rates after there’s still ongoing construction and never gave us any sort of discount for the inconvenience. It’s THEIR choice to do construction and neglect their oldest customers/units why do we have to suffer because of it? I just moved out only 10 days into the month and they are not prorating my payment this month. What idiots.
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March 2022 by Patricia Foy
Eric is extremely helpful and friendly. He made my moving process much easier!
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February 2022 by Larry Simpson
Eric is very helpful and always hospitable. I have used this facility twice and each time Eric was extremely helpful and patient with my 69 yr old wife. We highly recommend this storage facility.
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May 2021 by Jen Tallant
Terrible. Prior to renting a unit there, I went there on 2 separate occasions during their posted business hours to get prices, etc, and no one was there. Finally got someone and rented (Eric - who came back after a 2 hour leave while I sat in the parking lot and continuously called; he told me had to "run out for a light bulb" Can you BE any more unprofessional? YOU'RE RUNNING A BUSINESS WITH POSTED HOURS!").Now a few months later trying to to contact them to end my contract and inquire about renting a Uhaul there; been calling for 2 days, from 9 am on and off until 5 pm, and NO ONE answers the phone. This is the most unprofessional business I've ever dealt with. DO NOT RENT FROM HERE.UPDATE - finally got a call back. I need to move out at 8 am on the 24th. My "contract" started on the 22nd and that is my renewal date. I was told that if I don't have my belongings out by the 21st, I will be charged an entire another month. So for 2 additional days, I have to pay for 30 days. They refuse to prorate. AGAIN - DO NOT RENT FROM HERE.
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March 2021 by Zach Claypoole
This place is terrible. Had a pick up at their location at 9am and nobody was there. They aren't even open and won't answer calls. Do not waste your time.
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May 2019 by Shayna Lopez
Friendly service. Clean storage. I really like the fact that its 24 hour access also
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April 2019 by Linda Edwards
I rushed in today to get my propane tank filled not knowing it was under new ownership with extended hours for Saturdays. This is great. Now I can sleep in and not have to worry. Eric was very friendly and showed me that my tank was a different size than I originally thought. Which would explain why it seemed to run out faster than expected. Next time I may just buy a new tank from them.
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March 2019 by Matt Donnells
Made a reservation last week and Eric called me back and talked me through the process. So when I got there, I was practically in and out in no time.
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February 2019 by Steven Kline
I used to get my propane filled here with the old ownership. Its great to see the "gas station" up and running again. This was already my 3rd time going back since they started again.
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February 2019 by max webb
Very friendly. Showed my mom and i the first closest storage space so she wouldn't have to walk far. Very considerate.
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February 2019 by Tara Eckhoff
Very helpful staff, explained everything to me where I understood since I've never stored before. I'm happy the facility is gated, I'll feel safe if I have to go there at night.
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February 2019 by Patrick Jonas
I've been a long time tenant at the Crete location and the new management has really impressed me with their professionalism. They seem to be fixing up the facility more and were happy to answer all of my questions.
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February 2019 by Gloria Nesbit
Because of my job, I had to keep cutting my phone conversation with Eric short. He was very friendly and understanding every step throughout the renting process.
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February 2019 by Melly Kirk
Great location, clean and secure, easy and smooth experience, definitely recommend!!! 10/10
