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December 2023 by Paul Walaszek
It's a little out of the way, but well worth the trip. Excellent selection of all the best products. The staff is the best! They are very helpful, friendly, and very knowledgeable about all the clothing and boots. Go get ya some!
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November 2023 by Ken Thomas
Cannot believe how huge this store is! Used to have to go to Gurnee Mills location. Not anymore. Took grandkids there and already have Christmas boots picked out.Staff is super nice & helpful.
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November 2023 by Jim Franklin
If you need anything Western this is your place to shop. Be sure to go on Mondays between 12pm and 6pm and ask for Lynda. She is an very knowledgeable and will be sure you get what your are looking for. She made me a repeat customer. THANKS LYNDA!!
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November 2023 by Tom & Laurie Bellino
Love the hat that we purchased and looks good. Really appreciate Lynda's help in fixing a receipt issue we had and properly gave us the discount that was supposed to have been given during our first visit.
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November 2023 by reggie beck
I liked Boot Barn. I got a hat. Friendly helpful people huge selection of Western and work boots but that's no tall. They have clothing for work and style.
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October 2023 by Victoria P
We’ve been long time customers of boot barn and we used to drive all the way to the gurnee store to shop so we were excited that this location was opening.I’ve waited to leave a review but on my third experience I’ve come to the conclusion I would rather drive to gurnee than come here.All of the times I’ve been here I don’t get greeted / welcomed. I have to go out of my way to ask for help. The selection is not the best either, I was giving it time for them to increase their inventory but it seems like it’s all the same each time I’ve been there.And this last time we needed help with a hat shaping but the two female employees looked at us like we were greatly inconveniencing them when we asked about it.. okay I will spend my hundreds of dollars at another location or order online next time!Customer service goes a long way especially when it’s a new location!
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October 2023 by Jose Vera
Love the selection and options, so many to pick from and try for your best fit and look. They also have belts, hats, and pants. The help is great and will help you pick and find your right shoe, brands like ariat, Cody James, Durango and so many more.
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August 2023 by John Vincent
Great selection of awesome boots and clothing
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August 2023 by Brandon Graham
Super helpful staff and great products!
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August 2023 by Christie G.
I had the best customer service experience I think ever when I went to the boot barn with my dad's vintage Stetson. They were kind enough to clean it and shape it for me for free, and Twila was so great. She even sent me home with a hat box to maintain my vintage Stetson. It's well diverse in different shoes, hats, accessories, clothes super cool place check it out.
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August 2023 by Raph Kamner
I love Boot Barn and now I don't have to travel far away to get my boot needs met. Helpful and ever so patient (yes there is a story there) staff. Great looking store as well.
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July 2023 by Great Gamer0216
Wide variety of work boots and dress boots
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July 2023 by Steve Pelczarski
Very happy with my purchase. awesome selection
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July 2023 by S P
This place is awesome they have everything.
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July 2023 by Armando Acosta
The store is nice and full of a lot of inventory boots clothing and cowboy hats and baseball caps they also carry the brand ariat
