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February 2023 by Nefaa Ferjani
Let me make it simple, If satanism is not really your cup of tea, don't use their business
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November 2022 by Steven Klein
Great place. Mark negotiated the repairs with my insurance company and repaired the car. Paint quality was amazing. They always returned my calls and even had my car detailed inside for no additional costs. This was my 4th time having Mark and his team fix a wrecked vehicle for my family.Services: Painting
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November 2022 by Nikolas Hoke-ruiz
Amazing people. Did great work on my car and personally deliver it to my home. I will definitely use there business in the future.Service: Body & Trim
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May 2022 by Barry Dock
The did great job fast for a great price.
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October 2021 by wendy Gumprecht
Crystal Auto Body is the BEST! Mark the owner is so wonderful, caring and helpful and he and his team do amazing work!! ??
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September 2021 by K B
My vehicle looks Perfect I needed front end paintwork and dings/dents fixed and Mark got it done in/out in just a couple days-Thanks for an Excellent job-Kenny B.Service: Painting
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May 2021 by Hey fat boy Wanna fight
Dads the best please bring your car if you have any issues with itMarks son Kayden if you have seen me I’m the kid with a lot of hair now I dont btw that’s me
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July 2020 by Steve Frye
Great work great service
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June 2020 by Steve F
Great job on my car, plus friendly service is a plus. Need a body shop this is the place!!!!!!
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March 2020 by Ken Henderson
The owner's Bill and Kris are amazing. They do excellent work at a reasonable price.
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November 2019 by Basia Gasior
Excellent service! Mark went above and beyond to take care of us. The truck was done on time and it looked absolutely perfect. I will definitely refer him to all of my family and friends.
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April 2019 by Michelle
Very unprofessional. They Constantly lie. Blames issues on each other. When I went to speack to the manager and owner about the problem I had with them the owner couldn't even leave his office. Extremely disrespectful. Also very over priced, adds additional charges with no aproval. Terrible communication problems.I brought my car in, paid up front and they had the car for a month. Never called with updates.I had to call multiple times for updates and most times I was told I'd get a call back, but never would. From the outside they seem like good people then when the work starts it's all excuses and lies from there. I strongly encourage you to read all reviews before making the choice to work with them.
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April 2019 by Midnight Matt
***ATTENTION***ATTENTION*** ATTENTION*** Never ever take your car to this place, and I say place because it is far from a well functioning business. The customer service is the worst I've ever experienced at any place in my life. I took my car in at the end of February and got a estimate of $1,400 which I then paid upfront and in full. Now it is a month later and they still have the vehicle(my wife's vehicle) and during that time i NEVER received ONE phone call from them EVER. Then when I called them once I couldn't take it anymore they say it's done and try charging me 300$ more dollars when I never received a phone call about more charges, nor did I ever approve the extra charges or work to be done because they never called me!! I never even got one call from them for the whole month. So, they just did the work anyways without my approval and then they all lied saying they were calling me everyday. If I paid 1400 and it's been a month you best believe I would answer any call from them so I couId finally get my damn car back. Then I tried to confront the owner but the owner wouldn't even come out from hiding in the back and they just kept trying to blame each other. Pathetic. I contacted my lawyer and he said we would most likely win the case but it would be a process so i chose to just get this place out of my life and hopefully out of everyone else's life as fast as possible. I also am in the process of contacting the BBB, to hopefully inflict the same hardship on them that they inflicted on me and my wife. This place is as low as it gets. Straight scum. I wouldnt even recommend them to my worst enemy. Save yourself the head ache and don't even consider this place. They couldn't even call me one time in a month and what place takes that long for paid work? Very bad business. It took so long that my wife lost her job. Yeah NEVER EVER give this place your hard earned money. You will greatly regret it. This review is serious and anyone thinking of going there needs to read this and reconsider there options!!!!!!
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April 2019 by chris capcik
If I could give negative stars I would. This owner, Mark, will tell you want you want to hear initally but then that changes real quick. Good luck getting a call back and when you go in to find out about your vehicle watch them scramble like roaches. Oh and be prepared to cough up additional money above and beyond the insurance money. Half a** repairs and broken “recycled parts†added to car. I'd rather have my private parts stuck in a meat grinder then walk into this shop!!!
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April 2019 by Amanda Kinderis
I got in a car accident in Naperville and the company who towed my car quoted the repairs at $3,500. Mark quoted a third of that and I couldn't be happier with the job. Everything was finished in about a week and you could never tell the accident even happened.
