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January 2024 by Jennifer Flynn
Utilized CL Self Storage while temporarily between homes. Facility is secure & clean. Storage specialists on site were always courteous & helpful. Did not have a negative experience. Would recommend.
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October 2023 by Laura Stigvils
I'm so happy I picked Crystal Lake Self Storage. I actually reserved my unit online I knew what I was looking for it took me about 10 minutes. My Unit #, gate # and directions were emailed back to me. The property is clean, safe. I upgraded to a climate control unit which I absolutely love.I know there's alot of storage unit companies in the area to pick from. I recommend Crystal Lake Self Storage.
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October 2023 by Jacob F
Getting extremely sick of this place. I have an indoor unit with temperature sensitive products I keep inside right by the pull in door and 80% of the time the door is broken especially in the winter which is not okay.I pay to have quick easy access to my unit, not park outside and have to haul everything inside. I’m about to switch facilities
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June 2023 by Walter Marsh
Very nice place easy access and getting out very nice people that work they
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May 2023 by Eleysa Breann
Friendly, quick, easy experience here. Inexpensive compared to all the surrounding storage places. Felt like the staff was really supportive during my move. Thank you!
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April 2023 by Jerry W
Crystal Lake Storage is the only place that makes you feel like family everytime you need them and work with them. They always help when your life throws you a curve ball or two.Thanks Crystal Lake Storage for your service and professionalism.
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April 2023 by Beth Vonau
Clean, easy to access, and easy to work with the front office.
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April 2023 by Joni Haldeman
This place was very clean but when you go to leave if you exit say on the 4 of the month they keep your entire months rent!!! That’s corruption at it BEST!! I would definitely recommend that you check every rental place bc that’s how they mess with people. Especially those who aren’t in the same state!!They play on people!!
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December 2022 by Janusz Rajca
Very nice clean place ..profesional service and good price.I really like
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November 2022 by David A Schultz
This place was recommended by a friend of mine and I was pleasantly surprised about the free truck offer with sign up. I have been so stressed with handling my elderly parents and this place made my worries so much less. Very pleasant employees and VERY clean facility and easy access. I HIGHLY recommend them!
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November 2022 by Koleen Janquart
Great customer service. The units are easily assessable. Very clean. Good prices.
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November 2022 by Christina Van Dine
Very big facility, clean. Easy to use and great customer service
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September 2022 by Fefe K
I’ve had an unit for a couple months before moving into our new home and there were very few minor errors/issues like receiving multiple emails for one subject which literally was no inconvenience at all. My storage unit was taken care of properly and I felt all my belongings were secured and safe. There is a regional manager there Lesa who you can tell works her butt off providing the best customer experience constantly doing what she can to give the best service.
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July 2022 by Laura Hatton
Friendly staff, very helpful and nice facility in a good location!
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July 2022 by Erik Hernandez
So far so good , the lady at front was attentive n smiley gave me the best advice about where I should go in when i was ready (my unit was toward the back) dont know the esa policy there but havent had a complaint so thats a plus (dog jumped out car while I was putting stuff in unit ran n found me) my apologies to those who may have fear of my best friend (the dog). Only plan on few months so ill have another review around then for the exiting . god bless EVERYONE.
