CubeSmart Self Storage in Crystal Lake, IL is a trusted and affordable destination for storage solutions. The facility offers a wide range of storage units, including climate-controlled options, and provides moving supplies to simplify the process. Reviews consistently highlight the excellent customer service, describing the staff as awesome, friendly, courteous, and wonderful. The team is noted for being very helpful and reasonable, providing patient and timely assistance. Specific mentions praise a manager for outstanding service, including going above and beyond, such as personally helping a customer cut off a lock on a very hot day. The facility itself is described as clean, safe, and family-friendly. Customers report having great experiences, noting the units are reasonably priced and the service is why they stay. Multiple reviewers indicate they are renting multiple units and highly recommend this CubeSmart location for its combination of premium amenities and exceptional, pleasant service.
Although I’m a new tenant, I do like your services and your Agents seen to bevery nice. I will give it a five star as long as it continues with the great service you You offer
July 2025
These guys are awesome we've had a storage unit for awhile now they've been very reasonable, friendly and have given excellent customer service over the years it why we stay! Especially because of the manager! Wonderful!
May 2025
Tori is wonderful at the crystal lake location. I cannot say enough good things about this facility. Rent here. It’s so family friendly and she’s so courteous.
