Geek Squad
Hours:
5880 Northwest Hwy Rm A, Crystal Lake IL 60014 Hours
About Geek Squad
Geek Squad provides helpful and knowledgeable service at their store inside Best Buy. Customers appreciate how staff members like Cesar, Cruz, Johnny, and Mike take the time to explain technical issues clearly and solve problems efficiently. The team is known for their friendly attitude and willingness to assist without making customers feel rushed. Even when appointments are needed, staff members go above and beyond to help, making the experience pleasant and stress-free. Overall, the team’s dedication to good customer service and their expertise make Geek Squad a reliable choice for tech support and repairs.
Most Recent Reviews
March 2025
I recently got a remote starter key and was really impressed with the service. Cesar did an excellent job explaining the entire process. I highly recommend them and will definitely return!
January 2025
5 stars for this team here. Especially Cruz. The customer service at the Best Buy is not the best but this team makes up for it!
February 2024
Today I went to the GeekSquad inside Best Buy in Crystal Lake IL. I needed help with my laptop. Johnny was so helpful and knowledgeable. He took his time and explained everything to me so I could understand. The whole team there has always been very helpful.
More Comments(19)
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