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November 2023 by Chris Calomino
Love the concept. Drop and remove was smooth.
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October 2022 by Taylor Gajewski
Mattress that we ordered is not the same quality that we received. The mattress that we received is 10x softer and has a crater hole in the middle that we sink into. Cannot get a hold of anyone that will actually help. Trying to return or exchange the mattress is the HASSLE! Also, dont order the sheets, the fitted sheets do not fit the thickness of the mattresses they sell.
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August 2022 by Jill Sherwood Johnson
Great experience from showroom to ordering online to delivery! Would recommend for sure!
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August 2022 by Gina W.
This was our first time ordering at HassleLess. I would highly recommend them for the following reasons; first of all, what a COOL concept! Browse and shop for mattresses without a salesperson following you around! These mattresses sell themselves. They only sell high quality brand mattresses at fair prices. The prices are clearly indicated on each mattress; whether mattress alone, with box spring (which by the way was free right now with the purchase of a mattress, and pricing for an adjustable. Another plus; delivery is free and also includes free removal of the old mattress and box spring set. When you order, you can do so on their kiosk which is very user friendly or you can call an associate who will take care of the ordering for you. Delivery is as soon as a day turn around, or you can schedule a later date. They will notify you the night before as to the 3 hour window time for delivery ( you cannot choose time frame, so be aware of that.) Ours was from 1-4pm, our delivery came at 1:10 which was great and the set up and removal was quick and professional. I would highly recommend HassleLess and will shop here again for our future mattress needs!
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February 2022 by Adrienne Horn
fine print... I was aware of the $78 fee for picking up the unwanted mattress, and if you do not exchange and just return it they take 15% off the price you pay. But the catch I didn't see is if you decide to exchange it it must be for a mattress of equal or greater value. Not right!! also it is pretty much impossible to take advantage of the matching price guarantee as most mattress companies have a set price they will sell at. And let's say you do, they start comparing tax rate to get out of actually doing something. And as stated by sales "Tempurpedic gets angry about places selling for less" So it's a guarantee they know they will never have to fulfill.
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January 2022 by Norm Fossmeyer
Fantastic experience, nice to try all the mattresses we wanted to try without hassle from a salesperson. We will always buy our mattresses here.
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January 2022 by Cheryl Idle
What a great way to mattress shop. We visited the store and were the only ones in the store. Tried out the various mattresses and then purchased it a few days later online and it was then delivered the next day. Everything went smoothly and the the delivery guys were on time as expected. The only thing was the guys came with no masks and especially with things ramping up I would expect that to be mandatory right now as a company policy.
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September 2021 by Jacks B
Best service ever absolutely no Hassle you do it all yourself and next day delivery clean and good prices
