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February 2024 by Darren Llewellyn
Excellent expérience. Pleasant and efficient workers, customer service was excellent on returns - they worked for me. I will go back many times.
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January 2024 by Rachel Rhoderick
Love shopping there low prices customers where great and Kohl's coupons Greatest store
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January 2024 by Challyn Hyde
Found what I needed and went thru the checkout with Jennifer. She was very friendly and answered a question we had. The store has reorganized and was nice and easy to find what I needed.
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January 2024 by Rebecca Hess
Love the Clearance racks for deals and Kohls Cash!
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January 2024 by Mark Mahallak
Found exactly what I needed. As I said recently, they have a new design. A lot of stuff has moved around. Pick-up is now in the front of the store. Departments have moved locations. They also now have self-checkout.
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January 2024 by Pat Marchant
Got a 40% off coupon but can't using it on hardly anything!
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January 2024 by Chris Polakowski
Supet friendly place. Highly recommended.
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January 2024 by Therese Fairfield
I used the self checkout at the Crystal Lake Kohls just to try it out. It was very easy and there was someone there to help. I think everyone should try it at least once. The associates working there are very nice!
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December 2023 by kathy cielak
I hate self check outs. An associate helped me through the self check out, doing everreything for me. I am afraid that she did not charge me for an item. I didn't realize until I got out of the store. I am sorry for this, but teach the cashiers to look for more than 1 item.
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December 2023 by Maria Rojas
I have been a customer at Kohl's for almost 40 years, I am so happy to see the renovation and the items. Prices and sales always great.
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December 2023 by Jennifer Young
Usually attentive and kind. My daughter loved her cashier who was so sweet. Only downfall was that people were helped before her when she clearly was there first.
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December 2023 by pam W
Every employee was working, putting away merchandise, restocking, helping customers.Helpful while shopping with getting me logged in to wi-fi to beable to order products on line and free delivery to store.Everything I bought was clearly marked with the sale prices and was checked out at that price.Hillary at the check out , guided me thru all the coupons and price checking items I wasn’t sure about. All the while smiling and cheerful.Thank you Kohls
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November 2023 by Tom Sheehan
I was in Kohls this morning for Black Friday!! Great sales! I left a bag in my cart and went home without it I called store when I got home and someone found it ! They had it waiting for me at the register! Great job Kohls team!!!! You guys rock!!! Have a great Thanksgiving!!!!
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November 2023 by Christine Fedorowicz
I give this store a zero. Went in October use the self checkout BIG Mistake. You can’t use to form of payment that they don’t tell you. They tell you that you can’t use cash. The self check out are new and they don’t know how to use them. My order was voided they said but the money was never returned to my card. You can’t call the number on your kohl card because they can only track online purchases. Went back to the store and they have no records of any of this. This whole experience has made me think of not ever going back to any Kohl’s.
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November 2023 by Elizabeth Koehler
I’m not judging the store itself. I’m not judging the majority of whom there. However, I will say, corporate, upper management at this location, store managers of this location, and at least one store supervisor at this location has zero respect for their employees or employee requests. In fact, they seemingly have no respect for people in general. Shame on the management shame on Kohl’s for not caring.