Mazda of Crystal Lake is a highly regarded Mazda dealership and service center located in Crystal Lake, IL. Customers appreciate the complimentary car washes for the duration of vehicle ownership and the convenient service pick-up and drop-off options. Many reviews highlight the exceptional sales and service experiences, with staff members being described as kind, helpful, and attentive. Several customers commend the smooth and enjoyable purchasing process, noting the knowledge and patience of the sales team. The dealership has received praise for its friendly atmosphere and efficient service, making it a popular choice for both new and used cars. One customer shared their enthusiasm for returning multiple times, emphasizing the commitment to customer satisfaction from the entire team, including the service department. Overall, Mazda of Crystal Lake is recommended for those seeking a reliable dealership experience, whether for buying a vehicle or servicing one. With its dedicated staff and welcoming environment, it aims to make auto care easy and enjoyable for its clients.
First car purchase today! All the staff members are so friendly and eager to answer any questions and are very thorough. Overall such an amazing experience and glad I chose this dealership!
October 2025
I bought my mazda a year ago and the sales was awesome. The service side is just as good. Got me in, fixed her up and out the same day.
October 2025
I have had my 2017 CX5 serviced here several times, and I am always so impressed with the way I am treated. Everyone is very kind and helpful. They really listen to me, which I appreciate.
