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April 2024 by Steve Morris
We used Victoria's services at Men's Wearhouse and she was spectacular! Put me at ease and picked out some great combos for me to try on.Will definitely recommend and I plan on returning for more items!
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February 2024 by Jeni Hopp
My husband needed a suit for a wedding & he had EXCELLENT service both visits! In & out in 15 minutes, looking dapper and didn't break the bank. The suit jacket had to be ordered & when it arrived it didn't fit right. Took it into the store & they said that can happen from time to time. Took another jacket off the display & we were good to go! These men know what they are doing, have great taste helping you pick out style, color & more. Well worth going to!
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February 2024 by Kevin Pecoraro
Service was great, just ask for help
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December 2023 by Michael Zubor
Customer service definitely made me feel comfortable and helped a lot! I went going for a suit and the works (tie,shirt,shoes,socks etc. lol) I thought I was gonna be a couple hours......I was in and out in 30 mins!!! And my clothes were tailored and ready for pick up in 2 hours!!! ?? Even though I was told it would take probably 3 days to get ready. Lol I thought it was pretty expensive when it came time to go to the register.....? BUT! for everything I got, it was worth it. Plus my suit is very comfortable and Mafia type looking. ??? Can't complain. ??
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October 2023 by Jay Leigh
Max helped me find not only the suit I wanted, but for way less than I wanted to spend! He was helpful, friendly, and attentive. 10/10 will recommend max from this location. No offense to anybody else that works there of course! Everybody else was friendly, we just got the pleasure of working with max.Good job dude. ??
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September 2023 by Jason Nuss
The staff here is great but for some reason whenever something is ordered in it is the wrong size. Just work with the friendly staff and always try it on first and it will work out.
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September 2023 by Jack Starkey
Rented a tux here. They altered the pants but overcorrected and went at least 2” too long, the cost for a rental is not competitive, and the $20/day late fee is egregious especially considering their more limited Sunday hours.
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August 2023 by Andy Conrad
This place saved a bit of stress for my wedding last October. I got fitted at the Arlington Heights location, which messed up a bunch of stuff, but the associate at the Crystal Lake location helped me, rush ordered new items, and had a vest I liked and shoes that actually fit arrive the day before my wedding. I live out in Schaumburg, but I'll make the drive to the Crystal Lake location if I ever need to again.
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June 2023 by iitsPandaa
Jasy was extremely helpful, friendly, and patient. answered all of our questions, helped with recommendations, listened to our wants and needs, and gave information straight up. gave us his personal recommendations to help us better understand the final outcome of the suit. wasn’t pushy for add ons and was determined to meet our needs. welcoming facility and all consultants were eager to help whoever walked through the door. 10/10
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June 2023 by Dfeeds
My first time shopping at Men's Wearhouse was very pleasant. I was assisted by a gentleman named Conner who really did a phenomenal job and has a keen eye for detail. Conner took the time to listen to my needs and was very patient with me as I pondered over my choices. There's something to be said about a salesman who is knowledgeable and capable of adding their personal input while also not being overbearing. I really appreciate the help, Conner! You made a return customer out of me.
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June 2023 by Mike Robb
Top rated! Great staff - very helpful. They know their stuff. They listen and work with you. No pressures. Selection is expansive. Tailoring is amazing!
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June 2023 by Daniel J.
I can't say enough good things about the Crystal Lake location and the employees working there. When I bought my suit there, the employees were very helpful. I believe it was Nick, he was quick to help and make sure I had exactly what I needed. Fast-forward to this week, I had to have my suit altered with a pretty quick turnaround, and they were super nice about it. I was completely expecting to hear that they couldn't do it, but they made it happen. Excellent customer service, excellent selection, and good prices. I will continue to shop at this location!
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May 2023 by Ricky Bennett
There is a specific worker here, he’s a creep. He fit me like I was built like a body builder. It’s honestly laughable how I’m competent he was. Made me look like a little kid in my suit.
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April 2023 by Steven Webb
Got great service and they listened to me over the options."
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January 2023 by Cora K.
Well that was a disappointment. My fiancé and I went in to look for his wedding attire. We had an appointment and weren't sure what to expect but it definitely didn't meet my expectations. We were with Allie/Aly, she didn't ask us many questions. She assumed we were renting which we are not. We were given a rental suit to try on that was entirely too big and didn't match. I asked her if she had anything else for us to try on and she told us that was the only suit. When she brought it out she said it's "not much", didn't really want to hear that his wedding attire was not much ..? She told us that they didn't have a lot of things, she told us that they didn't have the green tie .. and then brought out the green tie? After I told her we were buying, then we were able to try on more fitted options. I really felt like I was pulling teeth to get answers and options when I feel options should've been offered..? Idk I've never done this before! Just confusing, unhelpful & not informative. Near the end we were fairly certain that they were talking about us at the front desk. I thought we were being polite but I guess not :/ Overall, pretty bad experience.