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April 2024 by Kayla Allan
Noah took care of me, good service.
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April 2024 by Jason Gonzales
I have an excellent experience having my front tires replaced at this Mavis location. The customer service from Noah was truly exceptional. He was very helpful in showing me all the options and very knowledgeable in letting me know the pros and cons of each selection. He even addressed the possible cause to my tire’s unusual wear. Now a days it is hard to find quality knowledgeable service. I found one today with Noah at Mavis in Crystal Lake.
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April 2024 by Sam C
Patrick truly was an amazing help and provided such great service! Definitely would recommend to family and friends!!!
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April 2024 by Leighann “Leigh” Vaughn
Amazing service great prices customer service out of this world. Highly recommended Patrick awesome! Do
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April 2024 by Karolynn Maxwell
Noah was extremely helpful and helped me get everything i needed, definitely coming back.
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April 2024 by Broke Boi Chris
Love this place, my friend Noah works these, excellent worker and manager! Nice Subaru as well, come get your car fixed here! Lovely service and work ethic!
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April 2024 by AAAprivateEYE
Honest, reliable, and on-time. Thank You, Mike. It's like I'm driving a brand new car off the showroom floor. Our family is much safer now. God Bless You & Yours.
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April 2024 by Jonah Markowitz
Thanks so much for a wonderful experience Mike, great service and awesome prices! Thanks for getting me set up with flex shopper and getting me safely back on the road!! Thanks Patric for your help as well!! Will definitely be back and will highly recommend!!
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April 2024 by Iris Garcia
I love this place so much. I’m not much of a car person but they are absolutely wonderful when helping me and explaining what exactly is going on with the car and what is needed to get it back to top shape. I was helped my Noah and he was absolutely wonderful he made me feel like family. Will definitely be coming back.
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April 2024 by Alessa Turner
I had a great experience the customer service was very personable and they took really good care of me.
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April 2024 by Elizabeth Lano
Great customer service. Super friendly and helpful with quick service! Highly recommend!!! Best place to go in crystal lake. Affordable prices beat competitors by far!!
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April 2024 by Bryce Hanes
Needed an oil change and to have my breaks looked at, Noah was great and got me in and out pretty damn quick and was really knowledgeable about my wrx and what I needed to do in order to keep him runnin smooth. The great and quick service was much appreciated!
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March 2024 by Mercedes Lopez
If I could give this company 0 stars, I would! I chose them to change all 4 tires a couple months ago. They did a great job I assumed. Come February, my car is shaking again, and tire went flat. I took my car into them, they said it needs new brakes and new rotors and said my rim was bent. I don't remember in 30/45 days hitting a pothole or a curb or anything. So how come no one told me when they changed all 4 tires, my rim was bent. They sure as heck got the sale of 4 tires. Mind you, I rarely drive my vehicle because of the shaking and I stay at home. I spoke to a manager to get some insight on why no one mentioned the rim the first time. He was very rude and said to do whatever I wanted. Offered no apology or anything. I have kids, it's not safe to drive on a bent rim! No care about safety from Mavis Tires. They sent me on my way with 4 new tires and a bent rim the first time. I did later ask my husband and he said at one point in November he hit a pothole pretty hard. So ok yes our fault in the end for the rim. But Mavis didn't mention when they put tires on, and didn't mention to be careful. Nothing from them. Just rude and didn't care. Never again will I take my vehicle to Mavis. I had to deal with the tire going flat before they told me the problem. They should have ensured safety and job done correctly before putting on the tires.I took my car to another shop, and they said when the old tires were removed it caused the seal to break with the bent rim. The old tire molded to the bent part allowing it to stay aired up, so when the tires were replaced, the seal was broke, and the new tire wouldn't stay aired up for long. Just frustrating that I take my car to do its services all the time and people take advantage.
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March 2024 by William Schlitz
Thanks Noah and team
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March 2024 by Danielle Marks
Noah and the team at Mavis were great. They got me in right away, found a nail in my tire and repaired it quickly. I’ll definitelt be using them again for my tire needs