Quest Diagnostics in Crystal Lake offers a range of lab testing services, including COVID-19 antibody testing by appointment. The location is not available for patients with COVID-19 symptoms within the last 10 days, and face coverings are required. The facility provides routine blood and urine tests, drug screens (both DOT and non-DOT), pediatric specialty tests, hair drug screens, and glucose tolerance tests. Customers can visit the website to schedule appointments and find tips for preparing for tests. Many customers praise the friendly and kind staff, highlighting their professionalism and patience. Several reviews mention that appointments are timely, with minimal wait times, and that staff members stay true to policies, ensuring fairness for walk-ins and scheduled clients. The phlebotomists are described as quick, gentle, and compassionate, making even young children feel comfortable during blood draws. One reviewer appreciated the staff's calm demeanor and clear communication when dealing with complications, which helped ease their experience. Overall, patients find the staff to be friendly, efficient, and caring. The location consistently receives positive feedback for its timely service, clean environment, and high-quality care, making it a trusted choice for lab testing needs in the area.
The only place I will bring my son for blood work. Friendly staff that are able to get him on the first try.
February 2026
Quest has a great check in system that is quick and easy to use. The technicians are always friendly and professional with their testing.
February 2026
When I arrived I realized I did not have the work order. They searched the system and found it had been sent to a different center. If it wasn’t for their efforts I would have had to reschedule. They went out of their way to help me and I was in and out in 10 minutes !
