Quest Diagnostics in Crystal Lake offers a range of lab testing services, including COVID-19 antibody testing by appointment. The location is not available for patients with COVID-19 symptoms within the last 10 days, and face coverings are required. The facility provides routine blood and urine tests, drug screens (both DOT and non-DOT), pediatric specialty tests, hair drug screens, and glucose tolerance tests. Customers can visit the website to schedule appointments and find tips for preparing for tests. Many customers praise the friendly and kind staff, highlighting their professionalism and patience. Several reviews mention that appointments are timely, with minimal wait times, and that staff members stay true to policies, ensuring fairness for walk-ins and scheduled clients. The phlebotomists are described as quick, gentle, and compassionate, making even young children feel comfortable during blood draws. One reviewer appreciated the staff's calm demeanor and clear communication when dealing with complications, which helped ease their experience. Overall, patients find the staff to be friendly, efficient, and caring. The location consistently receives positive feedback for its timely service, clean environment, and high-quality care, making it a trusted choice for lab testing needs in the area.
Technician was exceptional in her skills and very personable! Easy check in and low wait time
July 2026
A very nice visit. Vicki the nurse was extremely friendly and qualified. She knew her job well. I felt like a valued customer. Office was clean and I was taken immediately after checking in.
July 2026
From scheduling the appointment to walking out when done, everything went smoothly and the staff were friendly and gave excellent service
