Red Wing - Crystal Lake, IL, offers an exceptional shopping experience for those in need of quality work boots. The store provides the Ultimate Fit Experience, where customers receive personalized assistance from fit specialists. Each visit is tailored to individual needs, ensuring comfort, support, and safety throughout the workday. Customers have praised the friendly and informative staff, particularly highlighting their attention to detail when measuring foot size and recommending suitable styles. One customer noted how Edgar helped them find the right shoes based on their specific work requirements, emphasizing the importance of proper arch support. The store also offers a comprehensive care program, including complimentary oiling, lace replacement, and access to shoe repair services. Reviews reflect a high level of customer satisfaction, with many expressing their intent to return for future purchases. Overall, Red Wing - Crystal Lake is dedicated to delivering a superior fit and service experience for all footwear needs.
Very helpful and had exactly what I was looking for
March 2025
Definitely a great experience trying to fit my uneven feet. We found the best option for how I'm using the boots and comfort.
January 2025
Edgar was super friendly and informative when explaining the differences in the types of boots and what would suit me best for my job. He helped me pick out a style I like, made sure my foot size was accurate and got the best size for me. This was first time in RedWings and I really appreciated his help!
