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December 2023 by Deb
Dr. Herba has been our family doctor for years. We trust his care and know that he cares about us. Even though we don't live in town anymore we still drive back because he's the best. Also Katlyn provides very thorough information and patience while selecting glasses. Thanks for providing me and my family a feeling of being valued.
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December 2023 by Julie Wager
Dr. Herba is a tremendous Dr. He takes such great care of my entire family, he is personable and detailed. He loves his job and it shows! Kathy took great care of me in the office and talked me through a lot of options. I feel so valued at Shopko. I can't recommend them any more! They are the best!
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November 2023 by Mariana Garza
This was one of the most pleasant experiences I've had so far at any optical centers. To start with my Optometrist Joy was so friendly and made me feel comfortable to share concerns I had. And to top it all off I had Emily who checked me out and helped with the process, she was so patient and explained everything Clearly. I left very satisfied and will recommend to all my family and friends thank you.
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November 2023 by Debra Wenneman
Great experience! Emily was very helpful and professional. Dr. Goffron-Kluge was extremely detailed and exceeded my expectation with her exam and education. I will be back and will recommend to others.
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November 2023 by Alexis Nebel
Love Shopko in CL! Dr. Herba is always so friendly and in a good mood. Always takes cares of his patients and makes sure you have the best care possible. Karen is also wonderful and is so helpful when looking for new frames and the best plan for payment that suits you and your needs!
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November 2023 by Chuck Kolner
These are the nicest people to deal with. I have been going into the Crystal Lake location for a few years. All the staff is so friendly. They have a great facility for eye exams. Jessica who helped me today really knew what she was doing. Helped with new glasses and the broken ones were fixed. I walked out of the store feeling like she really cared that I had a problem and wanted me to be happy. Give Jessica a raise and no I'm not related to her.Chuck K
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November 2023 by Amanda Bruski
First time here and most definitely will be back. Everyone was really friendly and felt very welcoming. Emily was fantastic and a huge help picking out and explaining everything that went into the frames and lenses and Doctor Goffron could not have been any nicer!!
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October 2023 by Sheila OBra
Dr. Herba was very knowledgeable and explained everything clearly to me. When I left my mind was put at ease. He has always been friendly and calming in his approach. Also, the tech, Madison, was very helpful in choosing my glasses. She was able to answer all of my questions clearly. It was a great experience!
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October 2023 by AN G
This was my first time at Shopko in Crystal lake. I was looking for a new eye doctor. Dr. Herba has a lot of passion for what he does. He has a lot of knowledge. He is energetic and very personal. I also met with Karen who ran my exams. She was really great and personable. I highly recommend them both!
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October 2023 by Vicky George
I have been very satisfied with my experience here! The staff is friendly, helpful, and patient, especially Emily and Dr. Goffron-Kluge who worked with me! And, to top it off, my new glasses are ready ahead of the time!! I’m really glad I decided to try Shopko Optical!! Thanks to everyone!!
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September 2023 by Nick Porcaro
Had an outstanding experience at Shopko Optical! The staff is incredibly friendly and helpful. Dr. Herba is thorough and professional, and Assistant Katlyn went above and beyond to ensure I was taken care of. Highly recommend this place for all your optical needs!
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September 2023 by Noey N.
This is a Dr. appointment my family and I look forward to. Thank you Joe Herba for your service and friendship! I wish I had contacts so I could come visit more.
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September 2023 by Barbara Timm
Dr. Herba is great. Professional, friendly, caring. Easy to talk too. Explains things well. His staff is great also Professional, helpful as i always have trouble picking out frames. They are sincere, again explains things well. Make suggestions. A great office in Crystal Lake.
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September 2023 by Jen Walker
Best optical office experience I've ever had! Dr. Herba is wonderful, friendly and funny! My kids love going to their annual eye exams. The staff is equally nice and helpful selecting frames. I worked with Karen and she helped me select frames that I really love! Highly recommend Shopko Optical!
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September 2023 by Melissa Babakhani
Great customer service, easy scheduling online and Dr. Herba has a wonderful way with patients, he is able to engage children making them feel comfortable and really makes an effort to get to know you and the entire family. Emily was very helpful in selecting frames and provided lots of information for options available. Rebeca also provide great customer service when adjustments were needed. Overall excellent service from all the staff.