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January 2024 by Juliana Morawski
We are pleased by the local State Farm office. We were In Virginia and the van broke down. Getting coverage for that was seamless, which is greatly appreciate when you’re 800 miles from home.Thank you
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January 2024 by Robert Nystrom
Always been great to their customers good service!
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November 2023 by Sirac Gelpis
I would not definitely recommend this company unless you are okay to wake up one day and they decide to cancel your insurance and don’t want to continue on your policy for no reason. I hate this type of company when they don’t give enough information and they do what they want and don’t care how much trouble and difficulties they give to customers. Just couple months after cancellation another location contacted and I explained the situation which they were surprised but no point anymore. Never recommend to anyone anymore.Edit after seeing reply:1- I knew you were going to reply by asking me to call you but it won’t happen.2- you should call the customer after you see this review not to expect us to contact.
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November 2023 by Tanner Fehring
Ted, Jamie, and Brad have been very helpful. They have very good rates with multiple people and vehicles on an account. They allow you to save more with driving safely. They have never given me any issues. Highly recommend.
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September 2023 by Ryan Aversano
Amazing staff that actually cares about their customers and are willing to go to the extra mile to see that we as customers are satisfied.
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August 2023 by Salam Rihani Hamwi
Very unhappy with customer service worked with Brad and gad a billing question on an invoice a couple of months after paying my full insurance invoice. Spoke with him on this new invoice several times on different weeks everything the answer was I will check and get back to you never heard back until I put it in writing he responded with a reason CRI which is mainly driven by my credit which I have excellent credit. Why was that not an issue when I was quoted and took 2 months afterwards to raise my insurance.Bottom line very poor service they just want to give excuses to steel your money
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July 2023 by kevin sullivan
Ted Orzehoskie's State Farm office in Crystal Lake has provided me with really good service. I'm very happy with the support they give me and follow up on questions and concerns. I highly recommend this office.
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July 2023 by Richard Sanchez
Amazing A+ service. Ted and the team at State Farm treat you like family and are always available to answer questions or change my policy requirements.
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July 2023 by Isaiah Perez
This office is very friendly and they are very quick to get you any answers to questions you may have.
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June 2023 by Jeffrey Miller
Brad helped me understand my options, and quickly get to a good solution for my specific issue.
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April 2023 by George Leone
Very pleasant . and Professional to work with. If they don't have an answer to a question, they will get back to you as quickly as possible with an answer.
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April 2023 by Abhijit Choudhury
Excellent agent. Very responsive and always up with good advice.
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April 2023 by Debbie C.
Friendly, Great Service. One of the things I love most besides pricing, is when you call an associate answers the phone!! Love the quick response!
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March 2023 by DB
Dealt with Adrian Holguin while purchasing auto insurance. He was prepared and knowledgeable from the beginning which is very important to me. He knows his products and offered alternatives only when beneficial to me. Everything went smoothly and in a minimum of time. I couldn’t have been more pleased with his customer service and look forward to dealing with him again.
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March 2023 by Amy Fletcher Trende
Ted listens to what I say and helps try to find the best offer for our needs
