U-Haul Moving & Storage of Crystal Lake offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers have praised the staff for their exceptional customer service, with one reviewer highlighting the team's efforts in ensuring they got the right truck for their moving needs. The location is conveniently located and the equipment is reported to be in good condition, making the moving process easy and trouble-free. While one reviewer mentioned a less than ideal experience with the return process, the overall sentiment towards this U-Haul location is positive, with customers recommending it for their moving and truck rental needs.
I sincerely appreciate the Young man who helped today. He completed the contract then hooked the trailer up , made sure all lights worked . Excellent Customer Service
May 2026
Shon is the best. Helped put the trailer on my truck and accommodated to my needs. The online renting worked great as well.
February 2026
The friendly customer service was amazing. The check-in was easy with a pre ordered truck. The check out service was high tech right at the truck return and emailed receipt of service. I will be using UHAUL for all my rental truck needs.
