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November 2023 by Wyatt Ramsey
Excellent.
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February 2023 by Chris T.
Stopped in today to have my SIM card replaced and was helped by an associate named Matt (I think). He was incredibly helpful and very friendly. By far, this was the most pleasant experience I have ever had at a Verizon store. He was able to resolve the issue with my SIM card promptly and also recommended adding on the 5G Home network to our plan due to our eligibility for a substantial discount, and I'm loving the performance of the service so far. Thanks, Matt!
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January 2023 by Mark P.
Walked in to see if there was a good deal available to upgrade our phones. The manager sat on his unmovable ass and said the computers where down and suggested that we go to the Lake-in-the-Hills location. Fortunately a young associate jumped in and took us around the store reviewing our options and various products. He was great! (I don't recall his name). We left after several minutes with the manager still sitting where he was when we arrived.
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August 2022 by Exseli C.
Great service provided by Marwin. He was pleasant, patient and knowledgeable. He offered us all available perks and promotions.