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March 2024 by Gail W.
Great programs, instructors, customer service, and facility! Good value for wholesome family health, fitness and fun!
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January 2024 by James M.
My wife and I have been members of the Sage Y for a little more than a year, having transferred over when Healthbridge was shut down at the end of 1022. We regard the facility to be well run, well staffed and well equipped. We are swimmers, super seniors requiring warmer waters, and have passed on a few suggestions on pool management, directly to Sage. The friendliness and competence of staff is maybe the most distinguishing aspect of the Sage experience.
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November 2023 by Laura R.
I have been going to this YMCA off and on for eight years. When my son, who had no trunk support, needed to pass a swim test for Scouts BSA he took lessons with Yuka. She was extremely patient and wonderful with him. Now that he's older we have been working out in the fitness room. All the staff that I have encountered have always been helpful and kind. My other teenage son even meets his friends up here and plays with them in the basketball court and ping pong area. I have also enjoyed the group exercise classes with Yuka and Chris. I would definitely recommend this place to everyone. Since my kids are older I find that we can take more advantage of what the YMCA has to offer.
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October 2023 by Scott M.
A few months ago the staff decided to turn music on in the fitness and weight lifting area. But it is very loud, especially in the weight area. Complaints were made to staff who told us that management did not care, a letter to the editor fo the local newspaper was made because of a lack of response from the management and additional complaints continue to be made. Yet, Sage YMCA DOES NOT CARE! The music is so loud that even with headphones you can hear it and one can no longer listen to audiobooks. There is no good reason to play music on the PA. People that want to listen to music bring their own. It is just loud and disturbing. The ironic thing is that if a member were playing music they would be in violation of the loud music policy, but the staff exempts itself from a policy that it hold paying member to! Join another gym, Sage YMMCA does not care about you or your experience!
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October 2023 by Anara A.
I had an incredibly disappointing experience at the YMCA. The service was abysmal, the staff's communication skills were non-existent, and the overall atmosphere was far from pleasant. I wouldn't recommend this place to anyone. Save yourself the frustration and find a better facility elsewhere.
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September 2023 by Dari Carré
Visited to find out more about fitness classes, equipment, etc.Took a few schedules, was offered a tour which would've love to go on,but I couldn't stay.The place was sunny and bright, and seemed immaculate.
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August 2023 by Chantal Sumiye
Great clean YMCA. More updated facility with a good variety of work out classes to attend. There’s something for everyone. I took one star off for less than friendly front desk staff and the inability to communicate with one another to fix a simple problem. I went in trying to get a membership card for my son because they forgot to assign one when I enrolled. Front seat ladies made like I was lying and had to find the paperwork to “verify” everything I was saying. They could find it, took 2 ppl over 10 minutes than when getting the card said we needed to take a picture. Waited for that as well only to find out it didn’t work. Got home and the membership card didn’t work as well! I understand things can happen but dealing with 2 to unpleasant ladies made it all the more challenging.
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July 2023 by Melissa Slattery
Friendly customer service. Much better prices than surroundings fitness centers. Offers fitness classes, swim lessons, open swim, personal training. Has a kids zone so you can work out in peace.
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July 2023 by Jesus Hernandez
The staff very friendly and well educated in their jobs. My daughter and I were welcome to join and be part of their family. It's the greatest experience we had.
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July 2023 by Amy Donahue-Kelley
We love the Y! Gym is nice, daycare is excellent, pool times are convenient. Everything we were looking for.
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June 2023 by Dan Kuperman
I like how the staff give you a happy friendly greeting when you first walk and also for a health club I think they do a great job keeping it nice and clean and they have purell hand sanitizers all around the building.
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June 2023 by Shiv Mehta
Good atmosphere and clean and pleasant with a resort-like seating area - also had a PowerPlate vibration device like I needed. Staff are really good and parking, access from roads, etc. are convenient.
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June 2023 by Randy L
I like Sage YMCA! First request: repair worn out pads on exercise equipment. I was told several weeks ago that this would be done soon. How long is "soon"? Second request: Transparency on cleaning protocols. Suggestion: post the protocols on line and on bulletin boards. How often are the hot tub, pool, steam, and sauna deep cleaned? Locker rooms: how often are they deep cleaned? I brought to the attention of the front desk that the shower area had at least a dozen drain flies on the walls and flying around when I was there (just the shower I was using). He indicated that they were aware of the problem and that it had been reported to management. I would like to know that some mitigation effort will be taken within a few days, not weeks. Is anyone reading these posts? I would love to see a response from management. Thank you!
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June 2023 by Matt Ward
If you're thinking about joining here save your time and don't. Was told membership can be cancelled within 5 days and wont be charged for following months. They now say it was originally 5 business days until it was changed to 15 day last month... Plus front desk are extremely unprofessional. Forge or Edge I would highly recommend over this dump.
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April 2023 by Mark P.
Great facility offering many programs. I'm taking a chance by leaving a review - dont want it to become crowded because of strong positive reviews.
