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November 2023 by Andy Bean
Fixed the problem in nothing flat! Best service I've EVER had at any AT &T storeVery personable young man that actually takes the time to teach you some very important things!
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November 2023 by Linda Berg
Elijah Venicia is very excellent! I'm old lady. He's kind, helps me in & out of store door, considerate, and he really knows his business!Expert with the techy items! Answers all my 150 plus questions?. SO patient with me Elijah helped me purchase 2 Galaxy 5 Pro 45mm watches last winter. Was so pleased asked for his card to recall his name. Thankful I had kept his business card; and I Pray? he's still in this store when I need him again!Most recently, Elijah Venicia assisted me in purchasing my new phone. Once again,everything went smoothly with my transaction. He's such a great listener, and problem solver also.This young man should be rewarded for rendering superior customer service to a senior citizen with multiple needs & much assistance!Mrs. Glenn (Linda) Berg
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September 2023 by Sarah Nixon
I only go to Hayden at AT&T. He's an awesome salesmen and knows everything about the phones in the store.
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July 2023 by Phillip Stephensson
guy at the store was a total disgrace to att customer service, do not recommend and please look past all these fake no comment reviews.
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June 2023 by Joe Chernauskas
The worker was very friendly and as helpful as he could be. My situation is pretty screwed up. I'm happy with the service I got in the store BUT I am in NO way happy with AT&T as a company.
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June 2023 by Google user
The worker was very friendly and as helpful as he could be. My situation is pretty screwed up. I'm happy with the service I got in the store BUT I am in NO way happy with AT\u0026T as a company.
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April 2023 by Mike Starkey
Elijah and Hayden were very helpful in getting me a new device
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December 2022 by Towner Clark
Esme was the finest example of a dedicated and absolutely knowledgable customer service person that I have ever had the pleasure of dealing with. An asset that management should promote. Her people skills are exemplary.
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December 2022 by Kristie Powell
After a terrible experience with the rude manager at the Tilton location, I decided to try one more store before I canceled my service with AT&T entirely. Thankfully, Esme Ramos was working today. Esme was WONDERFUL! She listened to the problem I was having and helped find a solution. The manager at the Tilton location needs to take some lessons in customer service from her. She was polite, kind, and helpful. Ms. Ramos restored my faith in AT&T customer service! Thank you, Esme!
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October 2022 by Garry Howe
GREAT PEOPLE!!!! Esme was very professional, friendly, and courteous. Smiled continually while we were there at the store. Enjoyed the whole experience. Great Job.
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October 2022 by P. A. Howe
Esme, was awesome in helping us setting up our new phones. Great personality. She is definitely an asset to your company.
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September 2022 by monroetta gutterridge
We walked into the stire an were immediately helped. My phone completely shut down. ? the tech, Hayden ,was able to get the contacts and pictures. YEA !!!! But phone was shot. He said I should file a warranty claim, should be $ 50 and my model or the next one up. GREAT. So I tried for a hour to work with warranty people ! and those people were more than WORTHLESS !! warranty lady did not help. She was trying to replace my phone with one that was 2 models older, for ONLY $200. !! And she kept saying "it 128 Gmb AND it comes in BLACK, isnt that GREAT"!!! BIG DEAL & NO !! Said the store tech didnt know what he was talking about. ( when i went back to store, hayden SHOWED me the warranty pamplet with the prices. ) Warranty lady then tried to sell me a home protection plan, when my phone protection plan issue was not resolved. I hung up on her, went RIGHT back to store and bought a new phone AND also set up a new Directv account. ? screw you warranty people, hugs and kisses to the local store and its employees DANVILLE ILLINOIS N VERMILION STORE !!!! We have a 4 phone plan, Hayden and Elijah have helped all of us, from my 26 year old son to my 95 year old mom !!
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September 2022 by Tom Tiernan
Esme Ramos helped me get a new galaxy s22... She's very nice and was very knowledgeable. 10/10 would recommend!
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July 2022 by Cole Carnahan
This is one of the best customer service places I’ve ever been. I’ve been to stores all over the state, and this is the best one. Hayden and Elijah are the two that I have had experience with and they never fail to fulfill my needs as a customer. Thank you Hayden and Elijah and keep up the great work!
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July 2022 by Larry Kizer
Very professionally provided service to us for the duration to set up our account....we appreciate her service..great job. Her name is Esme Ramos...thank you.
