AT&T Store in Danville offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans to meet various needs. Customers can choose from prepaid plans with no annual contracts or credit checks, and unlimited data plans are available for those seeking extensive data and text usage. All devices come with the benefit of nationwide AT&T 5G service at no extra cost. Many reviews highlight the helpful and knowledgeable staff, with some customers praising specific employees for their patience and excellent customer service. For instance, Kayla is frequently mentioned as a top-notch representative who provides great support, especially for those struggling with online sign-up issues. Customers appreciate her patience, grace under pressure, and ability to assist with signing up and getting new devices. The store environment is described as welcoming, with staff promptly greeting customers and efficiently handling tasks like bill payments and account questions. While some note that the store could benefit from additional resources to streamline support, overall, the staff's dedication and expertise create a positive experience for customers. The store is recognized as a reliable place for all mobile and device needs, with many customers planning to return for future service.
I had a very positive experience! Emily went above and beyond to help me !
January 2024
They wait for you if you are slow and care about customer service
June 2023
Kayla is a top-notch person to deal with you could not ask for a better cell phone facility to take care of all your needs. I've been going here for years and I will continue on that streak!