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February 2024 by Lin Suggs
My experience was great the staff was friendly, and my car was completely on time.
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February 2024 by SUSAN PRIBBLE
If you are going to buy a car be sure to get it from Camack you will not find any better service any where !! Special shout out to JIM he went over and above to help me with my issue !!!
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January 2024 by Michelle Allen
It was really quick. I was in and out and no time only issue I had is I didn't know which side to go to when I got there for my oil change. It was my first time going.
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November 2023 by Vicki
I have bought vehicles and had maintenance done here for over 25 years and have always been satisfied with the service and workmanship.
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August 2023 by Brad Foster
Went in for routine maintenance and headlight replacement, also had a tire issue resolved and a couple recall items taken care of. Excellent service as always, more like family than just being a customer. Sales to service, top notch. Very satisfied as usual.Services: Tires
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July 2023 by Rick
My civic brakes started to grind while driving. I had them inspected 3 months prior so I figured it had to be some debris or a caliper went bad. I called Carmack of Danville IL. They told me to drop it off and they would try and work it in. About 2-3 hours later I got a call and they said come get it. Ended up being a rock or something with no damage. There was also no charge for the inspection. I couldn't be more pleased. Very professional staff! Jim, Rebecca and the service manager, all deserve 10 stars!!!! A+ dealership!!
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June 2023 by Deb Kelly
Car had s recall. Took over weekend to get parts. In serviced and out it less than hour. Very pleased.
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June 2023 by Spring Millikin
I found a roofing nail in a tire: called to see if they had an opening, they did and in I went. Great Service always from this team. Thank you all!
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May 2023 by Randy Ford
Terrible, Terrible, Terrible trying to sell you parts u don't need. Not bleeding breaks like they said they did. What they said was wrong wasn't and trying to sell us an $700.00 part we didn't need.said we had a bad radiator cap which we actually had a crack in the side of the plastic of it. Said they replaced the master cylinder, but if there did and would have bleed breaks there would have worked.THEY NEED TO GIVE OUR MONEY BACK AND NEED TO BE INVESTIGATED,but Crooks are everywhere they shouldn't be in business and they should be made to REFUND our MONEY and be FINED!
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January 2023 by Brent R Jones
I have been going to Carmack for service for the past few years. We have a 2004 Chevy van and a Toyota RAV4 2015. They always do good work and communicate well. The price for work seems fair to me.Service: Auto maintenance
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October 2022 by Courtney Sempsrott
The service department has been nothing but issues since I purchased my car. Supposed to get free oil changes and tire rotation, which has been questioned several times. They rotated my tires then lost my lug nut key and tried to charge me $300! I'm really over it. Paid almost $300 for 1 tire, now im being told that is very high. I feel like they always try to charge me, but are willing to "deal" when my husband calls.
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September 2022 by Sharon Beninato
Carmack has a reliable service department with a friendly and helpful staff. I received fast service on my oil change and tire rotation for a fair price. My first Honda was purchased at Carmack in 1980 and I have driven them ever since. I wouldn't go anywhere else.Services: Oil change
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September 2022 by Keith Cooper
They have always been fast and friendly. It's the type of shop where they remember you when you come in. I've never had a problem. I drive from Champaign to see them and it is totally worth it!
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August 2022 by Eryn E.
AWFUL PEOPLE. DO NOT TRUST THEM WITH YOUR CAR!! THEY DROVE OVER 40 MILES IN OUR CAR!!! We spend $600/year for a warranty here and after waiting over 2 weeks for our car to be fixed we get in and there is dirty hand prints all over the sun visor! Oh I wonder where those came from? Because they most certainly were not there before. Thank god I took a picture of the mileage and tank when we left our car, because then we can see we have almost a completely empty tank of gas now, we left it half way. Oh I know why! Obviously one or more of their workers was using our car for their personal use while it was there. After calling numerous times no one will answer. This is beyond unbelievable and to think they did this, what else is possible?? I can't say we will ever recommend them or Car Mack Car Capitol next door!!! This was beyond unprofessional. Everything about our experience has been nothing but stress and inconveniences!! Here in the pictures you can see the proof for yourself! Let's see if they ever plan to contact my fiancé; they should fire whoever took our car and compensate him for the trouble of having to pay for more gas! Edit- JUST 4 DAYS after bringing our car home the check engine light is BACK ON!!! Of course it happened Friday night and we have to wait until they open up again on Monday, let's see if they can actually fix our car this time.
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August 2022 by Stacy Robison
I love this place! They always take good care of my vehicle. I never wait long for routine maintenance. I'm happy to have a shop and team I can trust. Rob and the crew are compassionate and caring individuals which makes the experience that much better. Thanks guys for always keeping me on the road! I greatly appreciate you!
