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January 2024 by Jack L
Wonderful facility. Was able to rent a unit very easily online. The facility was well taken care of and clean.
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December 2023 by J Lenhart
Had a great experience. Facility was clean and the manager on site was ver nice. They do their best to take care of you
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October 2023 by Johny R6
Highly do not recommend!This is the dirtiest storage unit I have ever used. Units getting broken in to, huge infestation problem with rats, and roaches EVERYWHERE. not to mention there’s no one there to actually accompany this place. So you have to call a number (a call center in the Philippines) jump through a TON of hoops just to get anything resolved. AND to clearly state, they have no problem taking your money over the phone, and it is nearly IMPOSSIBLE to close an account with these guys. So you spend months trying to close while you are still getting charged.Way to go! Customer satisfaction rates are very impressive. Way to handle business.
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October 2023 by johnathan pharris
DO NOT SIGN CONTRACTSNever again will I ever do business here. I have been locked in to a contract that is nearly impossible to get out of. I have spent 4 months trying to close my account with talking to about 20 people in a call center from the Philippines, about 30 different emails to try and send a photo of an empty unit. In those 4 months my unit has been empty and I have notified every person working in this call center. Have reach out to the owner several times, just to get my account closed. After 4 months of just trying to get it closed, I was charged well over $400 every month (plus fees for them putting a their own lock on an empty unit) and I finally have closed my account. No refund has be processed for the 4 months of trying to close my account. This business has been robbing us of our money for literally nothing. An empty storage unit.This place is a nightmare and I would stay as far away from these scammers as possible.
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September 2023 by Alexis Ribas
Stay away from this company they are thieves. Do not pay before you move in if you move in close to the end of the month they will take payment over the phone and still charge you on the firstAnd that’s wrong. I will never refer anyone to this company
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September 2023 by Ethan Kim
someone stole all my college stuff DO NOT USE
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July 2023 by Sharlie Cheen
This is the dirtiest storage facility I have ever seen. The office is filthy, the warehouse has a major rodent infestation. I had literally hundreds of mouse droppings in my unit. Clinton was absolutely no help at all when I brought this up. Any other storage facility is a better choice.
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July 2022 by Maranda Hoskins
I'm pretty appalled at how many good reviews this place got first I pay get my code it doesnt work and there's also a 20 dollar extra fee on top on the unit cost for service or whatever I had to call multiple number to get in touch with someone to access my storage, Noone is ever in the office anytime of day and the number on the website is out of service the place doesn't look like it's been swept or clean in a good month there's bugs smashed all over the floor honestly was super disappointed my outside storage at another place was cleaner than this one and this is an indoor one
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June 2022 by Tammy Dalida
If your looking for a safe, clean, state of the art facility DIY Storage is the place for your valuables! The customer service is Fantastic!I just spoke with the nicest young man! DeMarcus was kind, efficient and answered all my questions! If your looking for a Storage Facility... DIY Storage is the place for your storage needs! ! Thanks DeMarcus!
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June 2022 by Ted Hughes
Awesome facility. Clean and easy to use do it yourself storage. Doesn't get any easier and the price is right in line with my small budget.
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May 2022 by James Watson
I cannot say enough for the safe and security and the excellent customer service DIY shown me, I would easily use these companies again if I need to store my belongings again. The prices for storage lockers here were hard to beat. My belongings was safer than a mother bear protecting her cubs. If you want to store your belongings at a place where they will one safe and secure, two easily accessible, three reasonable prices for storage lockers of all sizes, four outstanding customer service than please go to DIY Storage, you will not be disappointed. I promise.
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May 2022 by Jessica Aquino
Very easy to work with. I called and I had access to my unit the same day. I would highly recommend this storage company.
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May 2022 by Lalita King-hoskins
It's a great, safe & clean place to store anything. I would recommend DIY to everyone!
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November 2021 by Loni Hale
I've honestly never been treated with less respect from a business. With the changes from the previous property managers to now- no one in an office any time of any day - all remote- if you need help. Never a late payment and years of loyal commitment to this facility and I'm locked out suspended for a lease that needs signed. A lease that I previously signed. Same day. No warning. Locked out. 6 days locked out and refused reimbursement for 6 days that I paid not permitted into my unit. All of a sudden this company decides that they need to audit people and have new leases drawn up from the previous property manager apparently and locks you out until you sign a lease. No warning. Then you have to jump through hoops to talk to somebody about it because it's hard to get someone on a phone that knows what they are doing.. go elsewhere. You've been warned.
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September 2021 by Von Shawn
Nice &clean great friendly stack well.lit &secure
