Ponoma Steel creates furniture and sculptures from 100% stainless steel, specifically 304- medical grade. Since 2017, they have been crafting eco-friendly pieces, eliminating health concerns from formaldehyde emissions found in traditional wood products. Each item is seamlessly welded and built to last, with over 100 dimensions available in stock. Ponoma Steel offers a complete stainless steel experience, from receiving custom orders, drawing, cutting, bending, welding, brushing, and packaging to shipping and post-sales support. They accept 30-day returns. Customers praise the high quality product and excellent customer service, noting continuous support through chat and openness to discuss any query related to online purchases. Orders arrive promptly, well packaged, and perfectly protected to avoid damage. The impressive quality and amazing customer service make the buying process smooth and stress-free. Ponoma Steel is highly recommended for innovative fireproof floating shelves and mantels. Customers are exceptionally happy with their purchases, finding the mantels well made, beautiful, and functional, especially as solutions for overheating TVs above gas fireplaces. The customer service is described as above-and-beyond. Their floating matte black mantels are shipped quickly, expertly wrapped, and protected, showcasing precise workmanship and very high quality. Speaking with a real person when there was a problem with an original order placed through a third party was also a positive experience, with professional and informative assistance ensuring the transaction was completed without further delays. The company is described as terrific, very easy to deal with online, and their custom fireplace mantels arrive exactly as promised and are easy to install.
Chat service was helpful with my pre order, shipping was fast, product was easy to install. Product was beautiful and sturdy! I will order again because I love Ponoma steel shelves and customer service.
June 2024
Our floating matte black mantel was shipped quickly and was expertly wrapped and protected. It’s beautiful - precise workmanship and very high quality. Highly recommend Ponoma Steel.
June 2024
The experience was exceptional. Speaking with a REAL person when there had been a problem with the original order placed through a third party. Kenny was professional, informative and helped me to complete the transaction without any further delays. Looking forward to receiving my new floating shelf
