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February 2023 by kathy adamson
we received our delivery today and were extremely satisfied with the service. not only was the hefty parcel delivered quicker than expected, the driver named kenny provided exceptional service. thank you!
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February 2023 by Dan Storey
Had a transmission ordered for delivery in the Terre Haute IN area. Paid quite a bit for residential lift gate. No arrangements were made for drop off. Came home after dark and found the unit sitting along our lane to the house. There was required inspection prior to accepting the unit and no one signed for the unit. Core pickup was the same. No arrangements to pickup and the driver called from my place wanting to know where the transmission was while I was sitting in a barber chair. I don't know why people won't do a proper job. I ordered another transmission from a different company that uses a different carrier. R&L will not deliver to my place. If they do show they will be turned away.
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June 2022 by Alisha
Received my delivery at the end of the driveway Didn’t even let me know they were here and just left my package at the end of my driveway. Anyone could’ve came up and stole my package.
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June 2022 by Zackary Newberry
pavement inconsistent. Nothing but patch jobs and pot holes
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April 2022 by Sam PeGan
Just sent a freight shipment from Indiana to Houston, TX. Original shipment cost was $250. When filling out the form I typed the zip code as 77006 instead of 77066. This resulted in an additional charge of $288 for "re-consignment" to take it the last 15 extra miles. $38 more than the entire original cost of the shipment! Make sure everything is EXACTLY correct before you press enter or they will gouge you on extra charges!
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October 2021 by Joanie Mcdowell
Unprofessional staff in office. Lady screaming at me over their lack of knowledge of operations.
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September 2021 by Nate Buddha
Apparently they can come into business and say whatever they want about people, it not MY job to answer the shipping door. Plus you think they would be required to wear a mask but they don’t because apparently they are immune and can’t carry it must be nice
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June 2021 by Ok Whatever
Apparently they can come into business and say whatever they want about people, it not MY job to answer the shipping door. Plus you think they would be required to wear a mask but they don’t because apparently they are immune and can’t carry it must be nice
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October 2020 by J Mcqueen
Great customer service !!! Robert is Awesome at the Danville Location
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September 2018 by Heather Hoyt
Amazing drivers
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June 2018 by Kristy Burke
Super nice customer service! Very friendly and helpful scheduling a freight delivery! THANK YOU!
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March 2018 by Ali Al Rubiay
Freight company.
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February 2018 by Dallas Swarner
If I could I'd give it a negative star. They told me my delivery would be here 2-21-2018. And as of that day they have on there website 2-22-2018. Well now it's the 22nd and they changed it again so now they're saying make a appointment. I might as well get it myself and take care of the shipping on my own.
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December 2017 by Dianne Brimhall
They have really handsome drivers! My son-in-law!
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May 2017 by Jeremy Hoyt
If I were the one delivering it it would have been on time
