Verizon is a telecommunications company known for its excellent customer service and helpful staff. Many customers appreciate the friendly and kind assistance they receive when addressing issues, such as phone activation or replacements. Store associates are praised for their patience and ability to multitask, even during busy times. Customers have reported feeling supported and not rushed, even in stressful situations. The team is dedicated to providing quick and efficient solutions, making the overall experience positive and stress-free. Verizon's commitment to customer satisfaction shines through in their attentive and caring approach.
We changed our Verizon plan for a European trip. Selena was our associate that helped us and was courteous, polite, prompt and did an excellent job! A very great experience for us. She deserves a raise! A+ evaluation!
February 2024
I just went there to fix a problem with my prepaid phone activation that bought in a different storeand Faith was really helpful an very kind to assist me and help to solve my problem, I think she's really enjoy her job
September 2023
Amanda, the store associate this evening...She has amazing customer service skills..Was extremely patient with the amount of customers she had with just herself there! She was multi-tasking her tail off...Someone give this nice lady a raise, because I would have lost my marbles..What a fantastic employee!
