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December 2025 by Randy Tinsman
Best place for service!
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July 2025 by Kris D.
Excellence, wrapped in a Watson's General Tire
Bow. And ladies, these people are fair
and honest
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July 2025 by Andrew Miller
Great people behind the front desk and the best place in danville to get work done
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June 2025 by Taylor Rook
Broke down while traveling. Came to this business for a diagnosis. The quote was reasonable but they didn’t have the parts in stock so rather than wait we located the parts and put them on ourselves. They were nice enough to squeeze us in for an alignment when they opened the next morning so we could be back on our way. After waiting for 3 1/2 hours, I asked if there were any problems. The response I got was “we just finished the mechanical work and are starting the alignment now. Should only take 30 minutes.” Since we didn’t come for mechanic work, we started panicking and asking what work have they been doing this whole time? Turns out, they didn’t do any mechanic work. Their lift broke while our truck was in the air and they spent 2 1/2 fixing it so they could get our truck back on the ground. We ended up waiting there for over 4 hours for the alignment. Their diagnosis ended up being wrong and our problem was not fixed.
So don’t waste your time or money here with people that don’t know how to communicate to their customers.
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May 2025 by Brian Porcello
Not much to do or see in this city. But this shop is huge. Friendly guys and they did everything GREAT! Im very judgmental with my cars. They did exactly what I needed. Swap tires on new wheels, no damage, balanced , New tire valves and reprogrammed my sensors to the new wheels for about 100$. I'd day thats a deal in the middle of a small town like this. Avoid other places. These are the guys
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May 2025 by Aaron Dupree
Got a piece of scrap metal near sidewall of tire. Others wouldn't try to fix it, but they sure did.
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May 2025 by Brendan Manno
I went to Watson's general tire on 05/01/2025 to have tires mounted and balanced. I was charged a reasonable amount for the labor. After the work was complete I thought everything was fine.
This was until a couple weeks later when I took my car onto the interstate and the steering wheel started violently shaking at highway speeds. Not understanding at the time that the issue could've came from the work done at Watson's, I made an appointment with my preferred Honda dealer since my vehicle is under warranty.
After the dealership diagnosed the problem I learned that the issue was due to Watson's failure to properly balance my wheels and tires. Then to make matters worse the dealership also informed me that one of my tires was mounted inside out.
After my business was finished with the dealership I went back to Watson's believing that with their failure a refund would be owed to me. Unfortunately they don't feel the same. They stated I should've came back to them and they would've corrected the problem at no charge. So i guess I should've known that the issue was because they failed to accurately do the job I paid them for. They offered to change my oil as a refund and stated they couldn't give me a monetary refund because the only thing I paid for was labor.
Its a shame that Watson's General Tire won't hold themselves accountable and instead blamed me for taking my car to the dealership where I have a manufacture warranty. Why would I want them to change my oil? Are they going to buy me a new engine when they don't do that right? My father in law recommended Watson's to me back in 2018 when I moved to Danville and I've been going there ever since for any tire need or issue. Never again.
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March 2025 by Rena Estes
the tech was nice. I had to go there twice to get a tire plugged. the staff was standing around and I had to wait twice for 45 minutes and pay $30. not impressed at all
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January 2025 by Morgan Hardebeck
I was over an hour away from home when my low air light came on and my tire started hissing. They found a bolt stuck in my tire, patched very quickly, and only charged me $25!
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October 2024 by Jason OCONNELL
DO NOT TAKE YOUR CAR THERE!
First of all they don’t set your tire pressure monitor. They are a tire shop!were
Second I asked for an estimate for a strut bushing NOtT diastolic service. They tried to charge me $30 for diastolic fee for and estimate. I did not ask for diastolic service. They were very rude a told me it was the same thing look at the sign. I didn’t pay anything I didn’t ask for. I won’t be back!
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October 2024 by Laura Montoya
Great fast service! Always friendly . I bring all my vehicles to them for service etc will keep coming here!
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September 2024 by Jason Shelato
Spent 1,200.00 on new tires and now my alignment is off. Seen other reviews like this one, I mean how does that even happen,
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August 2024 by Patti-Joy DeArruda Crone
Serious problem with a tire that came out of nowhere while driving to a VA appt. Immediate service and tire replacement were good. Safety 1st!
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August 2024 by Abbey Ashbrook
My tire picked up a piece of metal on the interstate. I changed to the donut and came into Watson General Tire for help. I am not from the area, so I had no idea where to go. Watson's was very quick and fixed my tire for cheap. Thanks!
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August 2024 by Linda Trickle
Excellent service work on my vehicle. Thank you so much.
