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February 2024 by C Liu
This branch is not the closest Citi branch, but I go there every time. It's a good team, very professional, well trained, and friendly, unlike another two branches in my area where they frequently make mistakes.
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July 2023 by Lee nails
Great service, I love how friendly everyone is here!
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May 2023 by Den Menne
Friendly staff.
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February 2023 by Sandy C.
Tried to set up a one year retirement CD. It was a nightmare. Don't do it!!!!!Took a long time and it never worked out!!!
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November 2022 by wing
Very bad, right now 2:35pm, there is one working at the counter, many people are waiting
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October 2022 by Sergey Stepanov
This brunch used to be reasonably OK, but today was a real hit. When me and my wife came in, we were welcomed with a "Customer satisfaction week" poster. It must be a joke because in spite of the middle of weekday, only one associate was present of at least 4 allocated. Later one more joined. We are Citigold members and asked for help there, but two "investors" chatting to each other said that the Citigold banker was not present too. So, we had to stay in a long line because of missing associates.We had a simple task to open a CD and transfer some funds from our Citi checking to CD. An associate named Lydia Wu said it was not possible until the following week because they needed to "run a check" on my wife in spite of us being with Citi for 25 years. We returned home and accomplished the task on the same day over the phone. What was it: an outstandingly low qualification or an equally outstanding ignorance? I do not have another explanation. And, by the way, when we asked for a branch manager, we were told that she was away too.
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October 2022 by Reem A
Aivilis was super nice, professional and she knows what she's doing.Tellers were also nice and helpful.Thank you,
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August 2022 by Reem Aboudan
Aivilis was super nice, professional and she knows what she's doing.Tellers were also nice and helpful.Thank you,
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September 2021 by Chien-Yu Chen
Staffs here are really friendly.
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July 2021 by Jose Antonio Córdova Sánchez
Quiet to use the ATMs
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March 2021 by pisica vesela
No issues so far.
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January 2021 by Julie Correll
Was assisted by Nicole yesterday-very friendly and accommodating!
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December 2020 by Ray Kingos
very helpful people in this branch manager and tellers very helpfull
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August 2020 by Derek Ferraro
staff is always helpful at this location
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July 2020 by Brenda Lara
Citi Bank is the worst bank.The customer service in the branches is horrible. The customer service over the phone is horrible. The representatives inside the bank made me feel like they would get an illness from me (I know during this times is Difficult, but they could do a better work if they had a little bit of courtesy. I opened 2 accounts: a checking and a credit card. I decided to close the checking account 6 days after. On top of that, they offer you a great promo to open a credit card, and then, the bonus that they offer ends not being that they promised. Higher fees comparing to any other bank. Other banks have courtesy waving of fees is there is a mistake in your charges, But, again, Citi bank does not do that. I would give 0 star rating if I could. Worst banking experience ever.
