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March 2024 by Erica Barnes
Good customer service. Steve was very helpful!!
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December 2023 by S Wilk
Steve was very helpful, I had issues with fraud on my credit card so I needed to update my payment method thru the website. Steve called to ask me if we were leaving the unit. He noticed it was taken off auto-pay. He explained how the changes I made removed us from autopay. Walked me thru what to do to reset autopay, and also informed me of a reduction in the monthly charge.If Steve was not so diligent, the autopay would have failed and created a late fee.Thank you, Steve, for being attentive.
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December 2023 by Bret Bozeman
Dee was amazing and took great care of us. Place is clean and well taken care of.
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December 2023 by Melissa Zevahc
Nice storage place. Steve is super helpful and provides excellent customer service. He takes the time to explain everything step by step, making sure you understand what you're getting. Highly recommend!
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December 2023 by Jim White
Steve was a big help when I realized I needed a larger unit! He changed my unit size in minutes! Thanks Steve!!??
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November 2023 by Venex Marie
Hi ? just wanted to say I've been a customer for some time and Steve is the best ! Always informative and helpful.?
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October 2023 by Michael Fasano
Made the initial reservation for a unit this morning. Steve called me up almost immediately to see how he could help me out. We talked for a little bit and he helped me find a better unit located on the ground floor (what I wanted)! 10/10 customer service. Quick and easy. Answered all the questions. Thanks steve!
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October 2023 by M Lattimore
Good customer service & clear signage. Steve has always been helpful, professional, keeps area clean & secure.
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August 2023 by Jack R
Nice and clean facility. We were helped by Steve. He was kind and knowledgeable and made the whole process very easy
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August 2023 by Elizabeth Knowles
Barb really helped me with a new rental and I was so happy with her customer service and friendly attitude! Great experience 5 stars
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August 2023 by TYoung
Barb, is “EXCELLENT”. She is Professional and friendly. I felt great about doing business with Public Storage!!! She is Helpful and Amazing customer service!!!
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July 2023 by Jason Marion
Steve was extraordinarily helpful. Found me a similar unit for a lesser price. Great guy super helpful.
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June 2023 by Ed G
Steve is a great guy and always willing to help out the customer. We had an awesome experience with him and the units were in great shape. Highly recommend for anyone who is thinking about using this facility.Thanks Steve!
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June 2023 by Kristin Lee
No one available during posted business hours. Carts are not available during business hours as their signage claims they will be. No humans answering phones. Black mold in unit. I just want to clear out my stuff and end my rental.
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June 2023 by Chris Hav
This location is very organized and clean. It is well managed and employee Steve is always helpful and friendly! Compared to a different location used in the past, this Darien one is much better!!!
