Ross Dress for Less offers the best brands and latest fashions for family and home at 20% to 60% off department store prices. This location is considered by some to be the best, with more selection and great finds, like a rug priced significantly lower than elsewhere. Customers report having the most amazing experience with friendly, professional associates who go above and beyond the call of duty, providing direction and assistance. The store hires great employees. Some days, the store is very busy but put together, with multiple cashiers and an interacting store manager helping the line move. However, experiences vary. This location is also described by some as not so good, with a variety of merchandise that is not that great. It can be a bit of a rundown store, understaffed, with maintenance issues like a chirping smoke alarm. Burnt out management staff is evident nearly every day, and the store has faced tough customer scenarios.