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February 2025 by Lynn Phillips
I have purchased items and had good luck. Give them a try
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April 2024 by Damian Phillips Sr
Wouldn’t recommend the manager that works there named Aaron is rude unprofessional an needs fired
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March 2024 by C. Campbell
People who work there are rude, they care nothing about customer service!
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December 2023 by King Louie
I ordered online a washer Friday. Was today if I ordered online, I could get the washer the following day. Called the store the following day. Was told no we can't deliver till Tues between 10a-3p. Then Tuesday had everything ready for the delivery. By 1p, the washer still hadn't made it..Called the store and was told I wasn't on the list for delivery. I canceled the whole order. I would never deal with a company that lies to their customers. Very dissatisfied.
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August 2023 by April “AJ” Landreth
Always helpful
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July 2023 by April Landreth
Always helpful
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January 2023 by Carol Larson
The first time dealing with them, it was cool. The staff was really nice that was back in 2018. Now some of the staff is rude and inconsiderate and have very poor customer service skills. On the phone with a friend who was supposed to get stuff delivered today and because of the person who said they wrote in the book didn't, and my friend can't remember there name who was responsible to write it down, the sales manager that's in there now needs an attitude adjustment, states "Im not calling you a liar" to my friend , but then continues to say "How do I know you're not making this up" What I believe is that someone that was there knew they talked with my friend just didn't want to get in trouble. So the end of this, my friend was on the phone with me the entire time they were there and did a 3 way call with there landlord to reschedule since an Aarons employee didn't write it down three 1st time, so my friend asked kindly as possible considering they were angry at the situation, if they could make sure it gets written down that want to be sure it did, this same manager said to them "I got you, you don't need to stick around and watch me write it down". My friend and her landlord and myself feel that this kind of treatment was unfair. Very unprofessional.Rather my friend new the person who was supposed to write down in the first and didn't, they still should of made it right with my friend. And not made the accusations they did, cause why would anyone lie about the date, and time that they were told of it wasn't told to them.I hope this doesn't ever happen to anyone else
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October 2021 by Andrew Bollinger
Bev is the absolute best customer care person I've ever dealt with.
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January 2021 by gangsta grillz
They have the PS5 this made my Christmas better ?
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December 2020 by Beverley Gilbert
This is a great place to work and get the things you need for your home. They will help you get what you need on a budget
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April 2020 by Bill Lee
Lowest I can go. Read every word of contract. They will lie to you and add months of payments. If at all possible go somewhere other than Aaron's. Never missed payments and went from 12 payments to 18 payments. It's sad they need to do this. Good luck.
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April 2020 by Michael Mounts
I've always had an awesome experience with the store in Decatur Illinois... They are always very helpful and willing to work with me on any problems..?????
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April 2020 by Jennifer Black
great group of guys.... always very helpful with any problems.. very friendly and understanding
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February 2020 by Patti Lynn
They were great and very helpful!
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February 2020 by Hanna Hunt
Bruce spelled my name right and they are friend with great service...i really do reccomend this place to everyone
