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January 2023 by Brian Jones
Alaina and the staff provided us with outstanding customer service and support during our visit. We will definitely be back for future furniture needs!
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January 2023 by Hooves and Hearts for Jesus
Dan was great and really helped us find what we were looking for at a fair price!
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December 2022 by Cassie Yoder
Alaina F. was a rockstar through this whole process! It was very daunting to try to figure out what was going to fit in our space and she printed off several options and measurements and answered dozens of questions to ensure that we got exactly what we wanted. She was patient and kind and incredibly sweet and professional. She made it a wonderful experience.
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November 2022 by Aubrey Gingerich
This store is the best customer service I’ve ever experienced in my life! Zach is new to the store, and is a complete natural at customer service. I seriously got free Krispy Kreme here! We also got help from Alaina and Ruslan, who were also such a delight. The slogan “this is home” is very much applied here, I felt like a friend of mine was checking me out. Best store ever!! 10/10, would recommend this store to anyone needing furniture or not.
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August 2022 by Mike Redenbeaux
The guys here were amazing. Everybody was helpful and not pushy. They made it possible for me to buy four mattresses with pillows and a comforter and sheets for some children that were sleeping on hardwood floors. Their generosity was amazing. This type of integrity is harder to find these days.
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July 2022 by Marlene Lynch
Very helpful and good quality products!
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June 2022 by Heath Miller
Alaina Frederick and Aaron were great help today! They were both super nice and helped us figure what was best for our home.
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June 2022 by Yvonne Carry
Very professional friendly staff with no pressure sales. Alaina was very helpful and negotiated fair pricing. Would shop there again. Love my new chair and accent cabinet!!
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June 2022 by Blake H.
After seeing an Ad on snap chat for Purple Mattresses, I decided to give them a test drive in-store and I was not disappointed. I didn’t pull the trigger on a mattress but I got the harmony pillow and the stretchy sheets and it has been a game changer. My sales rep also did an excellent job explaining the importance/benefits of sleep as well as selecting the right size pillow for spinal alignment.
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June 2022 by Johnathan Harrington
I came in for a new TV stand after noticing they were doing a “massive in-stock sell-off promotion” and I was initially taken aback by the pricing on their tags as I am somewhat of a regular customer and things seemed a bit inflated but after speaking with the floor manager, it turns out that they were just showing “the national value price” with a big red X so that they could better illustrate the significance of the discount. Although it seems a bit gimmicky to me, I do think that I got really good price and the service they provide has been above and beyond on a consistent basis.
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June 2022 by Ashley Pike
Boy has this been a nightmare. This place is an actual predatory scam and I'm reporting them to the better business bureau after spending over $7000.We had just bought a house locally and needed furniture. Decided to go buy it 3 weeks before we moved in. Upon walking in, you will see everything with price tags with prices twice as high as they are actually selling them for. They tell you it's all on sale for 50ish percent off because they have too much in stock in their ON SITE warehouses. I was told everything they were selling was on site and could be delivered whenever I wanted but they just couldn't do same day delivery.This is where it became a nightmare. Forward 3 weeks, we move in. I call to schedule the delivery and I'm told one of the couches I ordered hasn't arrived at the warehouse. I was lied to by 3 employees including the floor manager. Out of the 6 pieces I bought, 4 were not in their warehouse but being shipped to them. When I informed customer service what i was told they said "thats really weird cause it usually takes 8-12 weeks for orders to be shipped to us." My family had to wait 8 more days to have any funiture to sit on.While waiting on the floor of our new home, my sister in law wanted to know what furniture i had ordered so I starting looking up the SKU numbers on the internet to find pictures. This is when I realized I had been scammed. I was over charged on every single piece. This is an Ashley's funiture "outlet" but they sold me everything for substantially more than what I would have paid just going to ashleys funiture.If you are going to shop here, I highly recommend looking up the SKU number for everything before buying.
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April 2022 by Benjamin Woolridge
Friendly staff and good prices
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April 2022 by Mike sample
We were there a couple weeks ago. A Yong gentleman by the name of Kevin came to assist us in purchasing bar stools. Not knowing before hand what height we needed he showed us three different heights of stools. He wrote the sizes down for us along with prices and had us measure for what we needed. Today we returned to the store too make our purchase. As we came in the store he greeted us and helped us with our purchase. He remembered us from the last visit and knew what we wanted. This young an was very nice, friendly not trying to be pushy. He knew what we wanted, checked for availability of product in the store and was told that they would be in by middle of April and he contact us upon arrival. This young an is an asset to your company. Thank you for an excellent experience at your store.
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March 2022 by Caleb Gehrken
Great people to work with…Kevin was very helpful and was able to communicate very well.
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March 2022 by DAN LAWS
Friendly Staff will always go back to shop!
