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November 2025 by Sydney Riggen
Jodie is wonderful! I came back after almost a year of visiting my last time and requested her due to her amazing personality. She helped me get in the car that I came for!! She is a wonderful sales rep.
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November 2025 by Greg Shepherd
Jodie davis was amazing and great person to work with
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November 2025 by Dana Bean
Was very friendly and explained everything very well loved it will recommend others very pleased
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October 2025 by Carl Scamp
Bought a 2019 Dodge Ram 3500 Dually months ago. When I purchased the vehicle the Led screen was bad and the navigation system would not work. I had the issue remarked in the sales documentation. They tried to reprogram it and put a new radio unit in. Both didn't work and I was told by the service manager that it needed a navigation module that he was ordering for it. Several months later, everyone has developed amnesia apparently and as far as they are concerned it was fixed and they have no other obligation to go any further. Unfortunately I now have to take time off from work and take Bob Brady's dealership to court. They know that I work 6 to 7 days a week and don't have time for this. They also know that I am a disaster response chaplain and that ram was meant to be used in training and as an emergency response vehicle. Shame on you Bob Brady for putting me through this. I had thought that your dealership was better than this.
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October 2025 by Bestus Buddies
Jodie left a voicemail this morning, that resulted in us getting exactly what we were looking for! Talk about serendipity! She really went the extra mile for us. Ben is in a gorgeous truck that he can be proud of! Gosh, we even had fun on the test drive! Thank you, Jodie and Bob Brady, for the most positive vehicle buying experience either of us has ever had!
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October 2025 by David Beenton
Terrible Customer Service. They won't do anything to work with people that buy the cars. Don't recommend!!!
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October 2025 by Kim Cox
I want to rate this minus stars especially in customer service! Very poor!!! Get it together Bob Brady and stop charging people for things that they didn't agree with! Scandalous sketchy business practices!!
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October 2025 by Courtney Norman
Very nice and wonderful experience
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October 2025 by Kala Lasenby
Jodie was great and very helpful
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October 2025 by Lezlie McCoy
My experience with their service department was horrible. I had to track someone down more than 24 hours after dropping my vehicle off for the scheduled appointment just to find out what the diagnosis was. I spoke with a very unfriendly woman who treated me like I was cutting into her nap time. Twice she todd me someone would call me back. Nobody ever did. I finally spoke with the service manager and he seemed very unconcerned with the rudeness of his employee and the lack of communication. He informed me that who I needed to speak with had left for the day and that they were struggling to stay on top of everything. I understand, but that doesn't excuse being rude to me. $200 later my vehicle still has the same issue as when I took it in. I am taking it to Jackson in Sullivan where the technicians go out of their way to help and are always kind. I understand being very busy, we're all busy. However, kindness and communication go a long way. If you are thinking about purchasing from Bob Brady just know this is the service department you will deal with.
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October 2025 by Tara Chapman
Jodie was absolutely amazing to me. She was patient and helpful to answering any of my questions. I will forever do business with them. Thank you Bob Brady!!!
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September 2025 by Pamela Dalton
Jodie Davis was our sales person at Bob Brady in Decatur. The staff there jumped threw hoops to make sure we got what we wanted and what we needed. Jodie was friendly and accommodated my handicapped wife. I'm glad we did business here.
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August 2025 by brian grant
not so nice guy in service
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August 2025 by Jason King
Went to several dealerships and test drove tons of cars. Kim here at Bob Brady was the best to work with and she made sure I left with exactly what I wanted!
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August 2025 by Jerleen Wickliffe
I see all these good reviews about them but I have not yet experienced good service my jeep compass been sitting up there since Monday they said they tried to get it to start but couldn’t I just wish they would contact me to let me know they ran into another problem now I’m still without car and my car is still sitting up there not fixed
