Dale's Southlake Pharmacy is a welcoming and friendly place, known for its supportive employees and great customer service. Many customers appreciate the time the staff takes to ensure medications are safe to use together. While there was a concern about being put on hold when calling in prescriptions, overall experiences are positive. Customers have moved from larger chain pharmacies due to poor service and have found Dale's to excel in care and attention. The pharmacy also offers cute non-pharmacy items, making each visit enjoyable. Many feel that the quality of service is more important than price, making Dale's a preferred choice for their pharmacy needs.
They know you by name and make you feel like family!
May 2026
All the employees are friendly and nice! Had a great experience ❤️
January 2026
They do really well with customers the employees don't get the same treatment though that's why they're only getting four stars! Love Dale! He's grouchy but a good guy overall ❤️
