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August 2023 by Jeremy Troxel
Jeremy was absolutely awesome and very Chrome into the point he was very acknowledged about anything and everything of vehicles he is an awesome salesman and he done very very well for me I would recommend him to anybody
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August 2023 by Katrina
Jeremy was extremely helpful and did an excellent job. He has sold us 2 cars and we are satisfied with both.
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June 2023 by James Stanford
Had a great experience today with our salesman Cooper Heckwine. He got us in the vehicle we wanted and fast. Since we were needing a car fast. Thank you Cooper and we appreciate everything you did for us.
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June 2023 by Jody Binnon
This was my 3rd vehicle I've bought every time I've had a great experience. Cooper was very helpful I have recommended several friends and family to buy their next vehicle from them.
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June 2023 by Danielle Miller
We had nothing but good service from our sales person named Jeremy White. He kept in touch with me the whole time. My husband and I have been doing business with Ideal auto sales for years and haven't ever had bad service. We looking forward to buying another vehicle from you in the future.
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June 2023 by Kathy Atchison
When I badly needed a car Ideal auto sales was their for me. Low down payment and low monthly payments. They exceeded my expectations. I am going back for another car. Thank you Ideal Auto Sales.
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May 2023 by Jd Simmons
I purchased a 2011 BMW late march of 2023, The car was sold to me with a few issues but the service manager Ricky took care of everything for me!Highly recommend Jeremy white in sales. He was thorough and didn’t leave out any details. I was in and out in less than 3 hrs. General manager Chad followed through with making sure I was a happy customer in the end.
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May 2023 by Rella Roses
All of the cars are over priced and you'll be signing a contract that will cause stress. Before purchasing a car from them get the VIN and check the blue book value also because the price will be at least $5000 more than it's worth, be advised they claim interest occurs daily and will be taking more and depositing less on to your balance. Just a rip off all around BE CAREFUL WITH IDEAL. The entire company is a scam! Just a heads up if you could save and wait to get a better deal do that instead of coming to this Junk Yard. If I could give 0 Stars I would
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May 2023 by Ant M.
We pay so much money for this car put a lot amount of money into keeping his car running good for them to cancel the agreement when the car was going to get paid off this week for them to put the car back on the lot and make more money off of it so we have an email saying come and get the bologna that will not take any calls from us also made up a crazy reason for them not to give us the car back do not mess with the people we pay over $17,000 for this car not including the money we put into it so basically they got a brand new car with nothing wrong with it that ain't going to put back on a lot and sell to somebody and make money off of it again this is not the first time this happened but I guarantee I want to do whatever I can that this will stop they will screw people out of their money we've been paying on this car for 3 years it's a 2000 2011 Chevy Impala LT gold and I am very upset but there's nothing I can do about it I don't have the money to sue them if I did I would people do not shop with Ideal Auto in Decatur Illinois don't shop with any of them
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May 2023 by Josh S.
I purchased a 2011 BMW late march of 2023, The car was sold to me with a few issues but the service manager Ricky took care of everything for me!Highly recommend Jeremy white in sales. He was thorough and didn't leave out any details. I was in and out in less than 3 hrs. General manager Chad followed through with making sure I was a happy customer in the end.
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April 2023 by Marilin Lopez
They did amazing on helping find a car I’m so happy with my new car.
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February 2023 by Carly B.
This place is the absolute worst place to try and get a car from. I asked repeatedly for the inspection report on the vehicle I got from them and they never gave me one. Even went as far as to tell me the car they are selling me was only on the lot for 2 weeks. My car broke down in the middle of the main road in my town and they want me to pay the entire tow bill now because they couldn't replicate the problem. Judy is rude a hell every time I talk to her and then when you tell her what she specifically told you she gets mad and hangs up on you. She told me I'd only be responsible for anything over 200 on the tow bill and then Informed me that the tow bill was 250. Two days later she calls me and says that since they can't replicate the problem I have to pay the entire bill and that the bill is 305. When I asked her where the extra 75 came from she said that the tow was 3p5 from my town if it has come from the next town over it would have been 250. I said well you told me 2 days ago that the tow bill was 250 and that I would only be responsible for anything over 200. I'm not ever doing business here again they suck
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December 2022 by Rilesha Jackson
My experience was very pleasant! My salesman Jeremy took care of everything and I drove home in a vehicle that I liked. He worked out everything in my favor. Thank you Jeremy keep up the good work!
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December 2022 by Karissa Lynn
A HUGE shoutout to Cooper Heckwine for everything he did for my parents and I today, He was super helpful and patient with me as I couldn’t decide what I wanted and in the end helped me find the perfect vehicle that I’m absolutely in love with. My very first experience at a car lot I def won’t forget. Definitely a cool guy. Thank you Cooper!! ?
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November 2022 by Alyssa Benton
Jeremy at Ideal Autos in Decatur,IL was amazing! He worked with us and our last minute decision to purchase a car today. He was very informative and answered any and all questions we both had. We were in and out all in one day! Best service when purchasing a vehicle. Will return for future purchases.
