-
August 2023 by Steve & Cindy Peterson
I want to leave a 0 stars review. This has been a terrible company to deal with. Very BAD customer service. I turned in all my equipment in may and here it is the last part of august and they are still billing me! I cannot talk with a customer service representative because everything is automated! Again.... Terrible company to deal with, and I agree with the other reviewer about the Decatur Illinois office is the WORST!
-
July 2023 by Michele Allen
They are very nice to me and they always make sure I have enough supplies for my oxygen concentrator machine.
-
September 2021 by Brenda C
Found them extremely helpful. Employees were very considerate and knowledgeable. Immediate service when needed.
-
December 2019 by Marla Mink-Johnson
Local staff does their best to help but oxygen delivery is unreliable and corporate can't get it together and get tube feeding supplies out to a patient dependent on them. We've been dealing with them 10 days and still no food. They are not proactive. They don't call you to tell you if they need something to get the order processed. They don't seem to care about the patient. Caregivers have enough to deal with without having to deal with a company that doesn't take care of business.
-
December 2019 by kathy Harbarger
They're friendly. They're reliable. They make deliveries once a week if you need them. Ofcourse they have emergency service 24/7. My husband has another company, and they are very unreliable. Lincare is the best around.
-
December 2019 by Jen Brady
Lincare in Decatur is extremely rude to their patients and unreliable. A friend of mine never has enough oxygen. They only come to town once a week and it's around 11:30am. My friend has a standing appointment every week at that time so she is not home to be able to get her oxygen. They never call her on Wednesday to see if she needs any oxygen either. She called them to have them transfer her to Springfield and April got extremely rude and hateful and wanted to argue.Also on one occasion when we went to Decatur to physically pick up her oxygen tanks, one of their employees was driving behind us and almost rear ended us because she was busy reading paperwork while driving!!! Horrible company!!! Do not use!!!
-
December 2019 by Randy Wood
Lincare has been very unreliable and they have not been the nicest on the phonethey don't come to your house when they say they are coming they don't call you to tell you they're not making it then they make it look like it was your fault not there's