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April 2024 by David Eaton
If the crew members could be, just a little more friendly.
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April 2024 by LeShawn Wilson
It's McDonald's.
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March 2024 by Im Done
I work nights so I really rely on them closing at 3 pm like they say but it seems like evrytime I come they're closed early for one reason or another. Short staffed this time.
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March 2024 by Raccy Racc
Unbelievably rude staff. Makes an issue over even the smallest inconvenience.
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March 2024 by Chris Hall
Every time I come in and order, they do not give me my drinks! It's simple read the order.... after waiting 7 minutes after my food was put out, I got my drinks. Now my food will be cold once I get home. Will not come back to this one
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March 2024 by Ken Mahnke
nothing has changed
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March 2024 by Lakoya Jackson
My son and his class wanted Mc Donald’s for lunch today is his birthday. I called in this nice size order around 8am. One manager (I didn’t get her name) answered the phone. I explained the situation to her and she never said we’re busy can you call back. They were ready for the order. I asked for Tiffany and I place my order and she repeat the order and by the way she was on point. I said I’ll be there by 11:00 am. Walked through the door and had the best service EVER!! Paid and was ready to go in less then 5 minutes….. Thanks West Eldorado Team y’all ROCKKK
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March 2024 by Crystal staggs
Person at drive through window had excellent customer
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February 2024 by Jennifer Khamdeng
Worst McDonalds in Decatur customer service is horrible they do not care no hello how are you no thank you and more worried about there cell phones then there customers I’m highly
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February 2024 by Ariel Key
As a door dasher this is the first McDonald's I have ever seen with 16+ employees on the clock working at 5:30 pm on a Friday with less than half the business as a McDonald's with only 6 employees and still waited 20 minutes (looking directly at my order which was ready when I came through the door) to be asked about the fact I had been standing there and needed assistance. And because I said thank you and left in a hurry I got called rude by an employee whom I watched stand there and talk while on her phone the whole time shameful service and business at this establishment. I personally will not be getting food here I will gladly go anywhere else.
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February 2024 by Robert Divine (Turbo)
It's one of the better McDonald's in the area! I feel welcome & comfortable here.
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February 2024 by Sam Yeagle
For some reason, this location cannot seem to move the drive-thru line like every other location does. The one across town moves twice as fast!Drive through is much better now, but inside is a disaster. Nobody was addressing any of the customers in the lobby. I got my own cups after 5 minutes of waiting and got chewed out. If you don't want to pay employees to do the job, don't be mad when I do it myself.
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February 2024 by Jason Travis
Go to Forsyth or Mt. Zion instead. These people literally don't care at all about service or have pride in what they send out. Just better off to eat anywhere but inner city fast food
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January 2024 by Laura Philips
Do not use the drive-thru unless you check your order before you leave. I was missing something out of my order after every visit. It is a drive-thru that I now avoid.
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November 2023 by Bobby Hutton
Cook the food please I am not one for raw