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July 2025 by Marc Black
We had wonderful service here for over 15 years. I have nothing but nice things to say about Mike and everyone in his agency.
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October 2024 by Lindsey Harrison
Mike is the absolute most helpful human I've ever met. He has covered me my whole life, from childhood, first car, first apartment. He has given stellar customized financial advice and helped me with my small business. When my grandmother went into a nursing home out of her coverage area, he helped (and is still helping) us get her coverage through an insurance that works for her meds. It has been the biggest PITA situation and he is so knowledgable and helpful. I cannot say enough good things about him.
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October 2023 by Abby Richardson
I have always had very friendly and helpful agents to talk to. Aly went above and beyond today to get my information updated and the documents that I needed and very quickly.
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May 2023 by eric mast
I received great, friendly service. I had a lot of problems and the staff helped me again and again.
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September 2022 by Monica Kendi
Si professional
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July 2022 by Angela Gibbs
This office is like family! Karis Keislar does a great job and gets things accomplished quickly! She’s like a daughter to me.
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May 2022 by Dolores Ward
My husband and I have been with Agent Mike Mandrell for 20+ years. He and his staff are amazing to work with. Customer Service provided is always top notch.
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October 2021 by Casey H.
Mike is a great guy and offers the best life insurance and home owners insurance bundles in Decatur! Go see him for all your needs! Pro tip there's always candy in his office.
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August 2021 by Jody Monkman
Like A Good Neighbor, my SF Agt, Mike Mandrell, is always there whether it’s auto, homeowners, life, health or bank…Mike and his staff always take care of our needs. Prompt and courteous customer service you can trust every time and they can sure help make a complicated matter smooth sailing! Highly recommend Mike as your insurance agent that can provide you with competitive prices.
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February 2021 by Courtney Settles
Best agent in town. He cares about his clients and makes sure they are always up to date. Been there for 20 years and have never looked to go anywhere else.
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January 2021 by Tammy Halford
Mike has been my insurance agent for many years. He is extremely responsive and always keeps my best interest in mind. I can count on him for sound advice, prompt service, and competitive prices. Getting a quote from a competitor is completely out of the question.
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January 2021 by Traci Hayward
When I moved to Decatur from MO, Mike helped make the transition easy switching over my policies. He is always willing to help and a pleasure to work with.
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January 2021 by Aron Buttram
Great customer service
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September 2020 by Andrea Shaffer
Mike was extremely helpful getting my daughter’s auto insurance transferred from Illinois to Texas, offering great tips to make the transition easier and more cost efficient. Great customer service!
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February 2020 by Kim Livingood
Mike Mandrell and staff are very welcoming. Mike is very informative and answered all my questions regarding retirement savings questions, insurance and helpful when setting up my IRA account. When I need to call the office or go in, Kelly always quick to greet with a smile and makes me feel welcome. If your looking for a top notch insurance agent and staff, Mike Mandrell's office is the place to go.
