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November 2023 by Justin Crowe
Service was understanding that I was unable to download the message confirming the appointment time and allowed me to come in 45 minutes afterwards to receive my service. I got my mechanic and service man lunch to show my appreciation.
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November 2023 by Dan Jess Morris
Asked for almost 6 months for my 2019 Blazer to be fixed. Took them from May to Oct to diagnose and me complaining and calling often. Only to replace torque converter and still have same shifting problem. Not happy with this service dept at all. Horrible experience!
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October 2023 by Amanda Taylor
They worked quickly and efficiently, even fixing things that we didn't know needed fixed until inspection. Do wish they would have called me back about my new tire and rear break inquiry though. Otherwise no complaints or issues so far.
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October 2023 by Race Johnston
Friendly and knowledgeable salesman, Our Sales guy Jarrod Campbell was very patient and taught us every detail of our new Bolt EUV. If you plan on shopping for a new or used car I would definitely ask for Jarrod.
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September 2023 by Kirk Edgecombe
Salesman Troy Carberry was very up front and negotiated fairly where we were able to reach an agreement. He even went out of his way to answer all questions about the new vehicle and websites associated with the purchase.
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September 2023 by Ellen Gebhardt
Very poor experience. Salesman (Gary C.) told us to many different song and dance stories on the car and was in a pretty big big hurry to get going as the dealership was closing in an hour (he reminded us of this several times.) Funny most would stay with a customer and try to make the deal. He must have been late to his holiday picnic. We waited for an answer on our cash offer to purchase and never received one. We had to call. Said he’d call my husband back and again never did. So, now the car is sold. I’d never return here nor would I recommend with their brand of customer service. We surely aren’t desperate as this would have been purely a pleasure car. Plenty of others like this to look at, we just made an effort to keep things more local.
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September 2023 by No :D
If I could give zero stars I would. Stopped by last Saturday & looked at cars with Ken, very nice man. They were unable to give me a trade in value on my vehicle, said they would give me a call when they did. We called & emailed Wednesday as we hadn't heard from anyone. Jarrod called me & texted me information about the trade in value of my vehicle& the vehicle I wanted to buy. Told him I'd be there Saturday morning. I texted him & got no response. Was then told by Ken that the vehicle I was going to buy had been sold. It was still on the show room floor & no sign on it stating sold. Jarrod ghosted me. Thanks for nothing!
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August 2023 by Mary
I bought a used 2019 Chevrolet Impala from salesman Justin Floyd and finance guy Stephen on August 3rd, 2023. Both of these guys were great and if I lived closer, I would be back there for service. I live in St. Louis and drove 2 1/2 hours to purchase my car and they made it a pleasurable experience. Thank you!
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August 2023 by Shannon Anderson
Great experience! Jarrod was awesome!! He is very knowledgeable & helpful! He made the whole buying process super easy & speedy! Absolutely love our new Chevy SUV!
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July 2023 by Kim Collins
Gary was great! He got us everything we asked for! Steve the finance manager was super as well!! Very quick process and explained everything!! Love my new Trailblazer!!
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June 2023 by Rich Kaczynski
Kevin was extremely knowledgeable in helping us decide what model would work best for our family. Once we determined the SUV we wanted, he made the rest of the car buying process as smooth and painless as possible. We were most impressed with the 45 minutes he spent with us after we were handed the keys to fully explain all of the features and capabilities of the vehicle. Kevin has by far provided the best car buying service we’ve ever experienced at any dealership.
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June 2023 by Trenton Hand
I have only one vehicle and the service coordinator knew this as we have been having a lot work done on our car this past year. He called and had me bring my car in knowing that they could not get to it that day because they also did not even have the parts yet, and then it wasn't until after 3pm the next day before we got it. He also knows that my husband is disabled Vietnam Veteran and we cannot be without our vehicle for that long a time without it being a hardship on us. If I ever buy another vehicle I will not do business with Miles.
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June 2023 by Tim Isringhausen
Justin worked very well with me. While waiting for my truck to get done being cleaned, we talked sports, music, etc. He was a real down to earth guy. I met a couple other salesmen there and they were friendly as well. Steve, the financial guy, was great to work with too.
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May 2023 by Matt Reed
My sales associate Caleb Nale was amazing! He listened to what I wanted, heard what I needed respected my budget, and found my dream truck! Great to know that there are some people still willing to honor a handshake and put people over program. Everyone I dealt with at the dealership was friendly and went out of their way to make this a as smooth as can be process. Thank you!!!
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May 2023 by Mitch Bollinger
Justin Floyd was top notch! He made sure we had everything we needed in our new car and really went above and beyond to find us a 2023 traverse with trailering package. The financial guy Mr. Ground was amazing as well, very open and down to earth. He made sure we were comfortable with our payments and really cares for customers. I will be returning here when I need a new car!
