Prairie State Bank & Trust is known for its friendly and welcoming staff across all locations. Customers appreciate the helpfulness and kindness of employees such as Dawn, Misty, and Jennelle, who are always accommodating and ready to answer questions. Many customers have been with the bank for years and highlight the consistent friendliness of the staff. Visitors often mention feeling valued, especially when staff members recognize them by name. The bank’s locations, like Long Creek and US 36, are convenient and offer a positive, personal experience. Overall, Prairie State Bank & Trust is highly recommended for its caring service and welcoming environment.
I am not a customer at this bank, but Stephanie Coombs was very friendly and answered my questions I had and directed me somewhere I could take care of what I needed, since I am from out of town. Highly recommend her!
February 2024
Id just like to say that I was pleased with my visit to the Long Creek Branch . Had to stop in to handle a couple items, The 2 ladies Dawn and Misty were welcoming and accommodating. Janelle helped me iron out a couple ideas and answered a few questions.
November 2023
Dawn, misty and Jenelle has always been very friendly along with the other staff members at the US 36 location, been at this bank for years, been in all locations. The staff at all locations are always friendly.
