Richard's Towing & Storage, Inc.
TowingHours:
1121 N 21st St, Decatur IL 62521 Hours
About Richard's Towing & Storage, Inc.
Richard's Towing & Storage, Inc. is known for its quick and reliable service. Customers appreciate how fast they respond, often arriving within minutes of a call, even during late hours. The staff is friendly, professional, and goes above and beyond to help. One driver was praised for staying with a stranded motorist until help was arranged, showing genuine kindness and concern. The company handles a variety of towing needs, including towing vehicles, picking up plows, and unlocking cars when keys are locked inside. Customers report that their vehicles are transported safely without damage, and the staff is helpful and accommodating, sometimes even waiting for rides or offering extra assistance. Overall, Richard's Towing & Storage, Inc. is a trusted choice for prompt, courteous, and dependable towing and roadside services. Their consistent professionalism and willingness to help make them a reliable option for those in need of quick assistance on the road.
Most Recent Reviews
January 2026
Called them because I locked my keys in my car. They were super quick and friendly. Reasonably priced! Hopefully I won’t need them again but would definitely be calling them again if I needed to.
January 2026
The drivers are so nice and helpful, genuinely love working with Richards. Everyone from the phone operator to the tow truck drivers are amazing.
January 2026
Great company! Knowledgeable, professional drivers. Reasonable price. Don’t hire the ones with old worn out equipment that end up damaging your car. Local family owned Decatur company in business over 40 years.
More Comments(33)
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