Thortons is known for friendly and helpful staff who provide great customer service and support. Customers appreciate the staff’s willingness to answer questions and suggest cheaper sale items. The Pershing Rd location is open 24/7, which is convenient for those working third shifts, while the Mound Rd store is currently remodeling and offers friendly service, though prices can sometimes be mismatched on items like burritos and pizzas. Recent issues with gas pumping at the Mound Rd location have led customers to visit Pershing Rd, which lacks fountain tea. Overall, Thortons offers a larger selection, better rewards programs, and a welcoming atmosphere that makes it a preferred choice.
I don't have many complaints. Beer is a bit pricey.
August 2024
Tristian was beyond amazing he is truly superior he helped me and gave me great customer service and support I was traveling thru to Bloomington and he went over and beyond to make my experience amazing thank you for hiring such a great wonderful person ⭐️⭐️⭐️
January 2024
Have severe arthritis was able to get help pumping the gas.the young lady was very helpful and friendly
