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October 2022 by Diego Perez
Would not recommend, missed pickups, station manager was not helpful even after stressing importance of pickup. When asked about the issue, got very defensive instead of addressing the issue and looking for a resolution. Unprofessional.
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April 2021 by SheShe Mccain
The kitchen manager and staff was very friendly. The food was awesome
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March 2021 by Blake Evans
The driver in truck 248038 didn’t do a very good job representing UPS with his aggressive tailgating east of Shelbyville today.
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March 2020 by Mary Ann
Not customer friendly. They miss pickups and don't pick up when they say they will.
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July 2019 by Becky Olendorf
Great customer service! I wish their 800 number for regular shipping was this good!
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May 2018 by Marshall G.
UPS Shipping. 3070 North Brett Avenue Decatur, IL 62526 This shipping center either has the worst customer service or the best. One employee there grunts, and complains about everything to the customers. He is unbelievable slow and rude. He actually threw the package down on the counter. Other employees have mentioned this employee, problems and complaints but, yet nothing is done. I do my best to avoid UPS at this location. A second employee is fast and courteous and a delight to work with. I have asked many of the shippers I work with to utilize Fedex instead of UPS.
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January 2018 by urbano187
It's ups
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October 2016 by Lucie Mateo
Nice and fast service!!
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April 2013 by christopher pritchard
on time driver was very helpful in answering my questions