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December 2023 by v lapine
Very helpful staff
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October 2022 by SheShe Mccain
The postal worker had an attitude
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July 2021 by Besi Asani
The workers just yelled while i was asking a question and didn’t even look at the phone to try and help me, terrible place the lady that worked there should not have a job at the post office
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June 2021 by Jason Distelrath
Your lucky if it's delivered on time, completely unreliable. Packages been out for delivery for three days now. Get it together USPS!!!
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April 2021 by Hank Williams
I love this place fast delivery and accurate with updating tracking I suggest this post office to ship ! I!!!!
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October 2020 by Troy Kendrex
Poor customer service. Rude staff. If you don't enjoy your job just quit
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October 2020 by darren johnston
always great staff in here!! the best!!!
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June 2020 by jennifer amaro
Moved to a house in March changed our address online said would receive mail in 6 days. Got a price of paper 10 days later telling us to lift or mail box and trim the tree . The mail box was the same one the people living there before used for 20 years . Lost our jobs due to covid 19 did not have the extra money to go buy new poles and mail box . I could pull up to the mailbox in my minivan and put my hand out and open it. So went in to get my mail and was told that they sent our mail back because our box wasn’t lifted even though I was told by the lady behind the counter they would hold it for us. The gentleman literally would not let me tell him we were told it would continue to be held till we tell them differently. Instead he interrupted me and said this has been going on since March. Well I’m sorry I was laid off of work and I hadn’t received one unemployment check yet . We have 3 kids to take care of a the mailbox box being lifted was not my first concern. So we lifted the mailbox and guess what no Mail . Now the mail lady says it’s to wobbly . Not happy with this place at all. I loved the post office on Mound they were wonderful.
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April 2020 by Aron Heathcock
Been using the post office more lately for eBay sales, and I’ve been pretty impressed so far.
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April 2020 by Crystal Folsom
I put a link app renew form n my mailbox march 3 .its now march 31 st n its still n mailbox.every day i get mail put n mg mailbox buf every time i put something n to get talen n sits n there a month straight..every timd i yry to call them im told theres a hr wait .wft
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May 2019 by Carl Johnson
The building has always been nice and is beautiful inside. The service has always been bad at best. I generally drive to the mt Zion post office so I don't have to go to this location.
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February 2019 by Chris Brewer
Beautiful Post Office. Full Service. Absolutely a neat structure, inside and outside. Located downtown Decatur, IL. Great location! Great staff. Cool building! Well upkept and Very Clean.
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January 2019 by Jamie Newell
Excellent friendly and knowledgeable customer service! No line at 3:30, too. A+!
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October 2018 by Selena Brinkerhoff
Fast and helpful
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August 2018 by Dj Gouge
This place is a joke! I had over 3000.00 package to be delivered and the mail carrier left it in front of my door which faces a main road. Instead of leaving me a pick up slip. After talking to the supervisor I got no where besides it was placed in my mail box that doesn't exist and that mail carrier is new. I have spoke to corporate USPS and the police.
